Manufacturing Client Service Representative

Now hiring Manufacturing Client Service Representative

Location: Tucson, AZ

Pay Rate: $25.00 - $29.00 per hour

Schedule: 1st Shift

Start your next chapter with Staffmark, where people come first, and every role makes an impact.

Want a Manufacturing Client Service Representative job where you're treated like part of the team, not just part of the process? We're hiring motivated individuals who keep things moving - and we don't take that lightly.

Every role makes an impact.

Here's what it takes to make yours count.

• 2-4 years of experience in Customer Service, Order Management, or Inside Sales (manufacturing preferred).
• Strong ERP skills, ideally with Microsoft Dynamics 365 (training possible).
• Excellent communication skills (clear, calm, solution-oriented).
• Ability to handle upset or demanding customers professionally.
• Strong organizational skills, accuracy, and reliability.
• Basic financial understanding for Accounts Receivable support.
• Team player with the ability to learn quickly and grow into expanded responsibilities.
• High School diploma or GED.

Job Responsibilities:

Client Service

• Serve as the first point of contact for customers regarding orders, questions, complaints, and delivery updates.
• Communicate clearly, professionally, and with resilience-especially in difficult customer situations or when handling delivery delays.
• Maintain strong relationships with domestic and international customers, ensuring a positive customer experience.

Order & System Management

• Enter and manage customer orders.
• Verify pricing, quantities, delivery dates, and product codes before order release.
• Track order progress and ensure timely confirmations to customers.
• Support accurate documentation and data maintenance in the ERP system.

Cross-Functional Coordination

• Production: Coordinate expected delivery times, production availability, and schedule changes.
• Laboratory/Color Development: Communicate customer requests for new colors, samples, and approvals.
• Sales Managers: Align on priorities, key customer requirements, delivery exceptions, and complaints.
• Logistics: Support shipment scheduling and resolve delivery problems.

Accounts Payable Support

• Assist with Accounts Receivable tasks (invoices, data entry, document flow, basic reconciliations).
• Provide backup in AR during absence or peak workload.
• Ensure proper allocation and documentation of financial data.

More Than Just a Paycheck.

Real support. Real benefits. Real opportunity. Here's the breakdown:

Right in the Mix. Work side by side with a team that appreciates what you do.

Pay That Adds Up. Competitive weekly pay for your time and talent.

Health and Happiness. Medical, dental, vision, and life insurance included.

Everyday Extras. Employee discounts that make life a little easier.

Growth Ahead. Learn, advance, and keep moving forward.

Good Vibes Only. Ask Keriann

"I love my coworkers." - Keriann, Staffmark Associate

Join a Team That Works for You

At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, an HR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.

With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.

Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.