Customs Administrator (Customs Admin)

Job Title: Customs Admin
Location: Edison, NJ

Job Purpose:

As a Customs Admin at Hillebrand Gori, you will coordinate and process customs administrative work, including helping manage admin tasks, handle information requests, and keep customs activities running smoothly while meeting business needs, customer expectations, and company guidelines.

Success in this role directly impacts operational continuity, customer satisfaction, and financial accuracy across the organization. If you are a dynamic and results-oriented professional with experience in administrative tasks, we would love to hear from you! Join our team at Hillebrand Gori and contribute to our success in delivering world-class logistics solutions to our valued customers.

Key Responsibilities:

• Execute general administrative support plans and processes for a department/ group of professionals
• Support administration of customs and trade compliance plans and processes to facilitate the timely, secure and cost-effective import, export and shipment of materials, equipment, products, packages, and documents across international borders
• Implement customs brokerage activities such as preparing and maintaining shipping records
• Review shipped items and shipping validity dates
• Identify, obtain and collate documents required for certificates for customs clearance
• Perform daily shipment documentation work and other required documents
• Process, handle, distribute and archive all required documents
• Raise bills to customers for services, examine invoices and shipping documents
• Co-ordinate with overseas office to check and verify shipment information
• Communicate with external organizations such as customs authorities or shipping agents to verify customs requirements
• Collaborate with staff members of departments to prepare for the meetings and daily workload
• Take steps to achieve coordinated cooperation of the departments
• Collate, analyze and put forward initial recommendations for process improvement
• Participate in development of process and quality standards in the relevant department
• Implement best practices, resolve recurring issues and suggest modifications in administrative support processes and systems to increase effectiveness and efficiency

Qualifications:

• Strongly preferred: 2+ years of experience in shipping / logistics / supply chain management industry.
• Preferred: prior experience in customer service and/or operations.
• Attention to detail.
• Ability to prioritize and meet deadlines.
• Preferred: experience using transportation management systems.
• Proficiency in Microsoft Office, including Excel, Outlook, Teams.
• Physical ability to communicate clearly and accurately, operate a computer and other office equipment.

Personal attributes:

• Action-oriented
• Collaborative
• Effective communication
• Resourcefulness
• Results driven
• Adaptable and quick to learn
• Comfortable in a fast-paced environment

You'll be rewarded in many ways, such as:

• Belong to a diverse and dynamic culture that promotes inclusion, growth, and development.
• Participate in comprehensive compensation (competitive salary and bonus incentive plan), benefits (including medical, dental, and vision), generous PTO plan (including sick days and Floating Holidays, and a 401k match.
• Enjoy a hybrid work environment.

Pay range: $48,510 - 60,638.00 total compensation, based on experience.

To learn more about Hillebrand Gori, please click HERE.