Assoc Dir Qual Improvmt & Comp

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we're here to create real change - helping people lead meaningful, fulfilling lives.

Now, we're looking for passionate team members to join us. Here, your work will change lives - including your own. You'll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

Join us and be a part of something bigger. Apply today.

POSITION SUMMARY: The Associate Director of Quality Improvement provides administrative oversight of major segments of the continuous Quality Improvement Program for Supports for Living, including but not limited to assessment, development, and oversight of the Quality Management Plan in conjunction with the Director of Quality Improvement, centralized auditing scheduling, and leading assigned committees in addition to overseeing the Quality Improvement Department in the absence of the Director. On call responsibilities as assigned.

DUTIES AND RESPONSIBILITIES:

• Assist the Director of Quality Improvement and Compliance to supervise Quality Improvement Specialists in the areas of recruitment, selection, leadership, coaching, training, performance management, promotion, discipline, and personnel as identified by the Director
• Assume full department leadership responsibilities in the absence of the Director
• Participate in the development and execution of the Quality Management (QM) Plan with tasks including but not limited to aiding in the collection of necessary reports and analyzing the information for the reporting of the Continuous Quality Improvement reporting to ensure an accurate and complete reflection of Elwyn New Jersey's performance as reflected through the Key Performance Indicators collected and reviewed as part of the Quality Management Plan
• Continuously assess Elwyn New Jersey Policies and Procedures and their adherence to the expectations of provider requirements in the Community Care Program Policies & Procedures Manual as outlined by the New Jersey Division of Developmental Disabilities (NJ DDD) and advises Director of Quality Improvement of same
• Assess, develop, and oversee auditing process, tools, and applicable policies as well as training of same for all Elwyn New Jersey personnel in coordination with the Corporate Staff Development Department by analyzing and reviewing audit findings, assessing the existing policies for comprehensiveness and develop any policy change as determined necessary; by scheduling and completing training sessions to ensure that areas of non-compliance are properly identified, reported, documented, investigated and followed up in order to improve the services and supports provided
• Complete a caseload of audits of services provided, including but not limited to medication audits, chart audits, Continuous Quality Improvement audits, finance audits
• Analyze trends and identify factors associated with the occurrence of unusual events in conjunction with the Risk Management department to share findings and help address any training related issues of personnel for corrective action
• Serve as the point of contact for communication and follow up with the New Jersey Department of Human Services' Office of Program Integrity and Accountability and Office of Investigations, in conjunction with Risk Management, as needed
• Work with, understand, and comply with terms and conditions of collective bargaining agreements (CBA) within a unionized environment
• Maintain current state-mandated training and certifications to be in regulatory compliance and provide best practices; follow all current policies and procedures of Elwyn New Jersey
• Cooperate with Elwyn New Jersey and the State of New Jersey Department of Human Services, or any other authorized investigating body during an inspection or investigation in order to ensure the quality of programs and services
• Perform cardiopulmonary resuscitation (CPR) and first aid, safe care management, and medication administration using agency-trained protocols
• Participate in On Call responsibilities, as assigned.
• Perform other duties as assigned

EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS:

• Bachelor's degree in the field of Human Services (i.e., social work, psychology, education, counseling, etc.) preferred; directly relevant equivalent years of experience in the field of IDD service delivery will be considered in lieu of a Bachelor's degree; Master's Degree will be considered in lieu of the number of years of experience in the field beyond one
• Four (4) years of experience in the field of developmental disabilities
• Previous supervisory experience preferred
• Demonstrated ability to lead a team and projects
• Non-profit human service experience highly preferred
• Previous experience working within a unionized workforce preferred
• Demonstrated ability to work effectively as part of a team
• Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities
• Demonstrated strong attention to detail
• Demonstrated strong time management and organizational skills
• Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision
• Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions
• Must be able to perform CPR, first aid, safe care and medication administration, using agency-trained protocols
• Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills
• Demonstrated intermediate experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
• Experience using/knowledge of Electronic Health Record (EHR) / Electronic Medical Record (EMR) preferred
• Must possess a current, valid driver's license in state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at ADArequest@elwyn.org and let us know the nature of your request and your contact information.

Know Your Rights: Workplace discrimination is illegal