Carrier Sales Representative, Drayage, Road US

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: Atlanta, GA

Division:Road
Job Posting Title: Carrier Sales Representative, Drayage, Road US
Time Type: Full Time

Summary

The Carrier Sales Representative, Drayage plays a key role within the Road US brokerage team, responsible for sourcing, securing, and managing drayage carrier capacity to support DSV's port and intermodal freight operations. This position builds and maintains strong carrier partnerships to deliver superior service, competitive pricing, and reliable transportation solutions for our customers. The role involves daily carrier engagement, container coordination, rate negotiation, and proactive shipment tracking from pickup through final delivery to ensure accuracy, efficiency, and customer satisfaction.

Duties & Responsibilities

• Source, negotiate, and secure drayage carriers and drivers to cover available freight in a cost-effective and service-focused manner.
• Manage daily dispatch operations, ensuring accurate communication of shipment details, container information, and appointment requirements to carriers.
• Track and monitor shipments from pickup through delivery, providing timely updates to internal teams and customers.
• Coordinate container pickups, returns, and appointment scheduling while ensuring compliance with port and terminal requirements.
• Collect and verify all carrier documentation for on-time shipment closeout and billing.
• Build, develop, and maintain long-term carrier relationships to strengthen capacity reliability and responsiveness.
• Collaborate with Account Managers to provide operational support, pricing input, and customer updates as needed.
• Assist with customer service and account management functions to ensure consistent communication and successful delivery performance.
• Stay informed on current market conditions, port congestion, chassis availability, rate trends, and seasonal fluctuations to ensure competitive pricing and operational efficiency.
• Generate new carrier leads and onboard qualified drayage partners to expand DSV's carrier network.
• Proactively identify and resolve shipment, port, or service issues using sound judgment and effective problem-solving.
• Perform additional duties and project work as assigned.

Education & Experience

• High School diploma or equivalent required; Associate's or Bachelor's degree preferred.
• Minimum 1 year of experience in logistics, freight brokerage, or customer service (3+ years preferred).
• Minimum 1 year of carrier sales experience with a focus on drayage (3+ years preferred).
• Strong understanding of transportation and drayage operations, including carrier regulations, port procedures, and industry best practices.

Skills & Competencies

• Proficient in Microsoft Office Suite (Excel, Word, Teams, PowerPoint); advanced Excel skills preferred.
• Experience using Transportation Management Systems (TMS).
• Strong negotiation, persuasion, and relationship-building abilities.
• Excellent verbal and written communication skills; bilingual (English/Spanish) a plus.
• Analytical thinker with strong mathematical aptitude for pricing and rate analysis.
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Thrives under pressure and demonstrates a strong sense of urgency and accountability.
• Positive, motivated, and team-oriented with the ability to work independently and collaboratively.
• Professional phone presence and effective interpersonal communication skills.
• Strong problem-solving skills with the ability to adapt quickly to changing operational demands and market conditions.

Physical Demands

Work is primarily sedentary and performed in an office setting, requiring frequent use of a computer, phone, and other standard office equipment. Some movement, such as standing, walking, or light lifting (up to 15 pounds), may be necessary to perform daily tasks or support operational activities. The role may occasionally require travel to port facilities, terminals, customer sites, or carrier locations, which could involve extended periods of standing or walking. Hours may occasionally be extended or adjusted to support operational demands, customer needs, or time-sensitive shipment activity. While performing the duties of this job, the employee will regularly use their hands for typing and handling documents, as well as engage in frequent talking and listening. Specific vision abilities required include close and distance vision and the ability to adjust focus.

Work Environment

The position primarily involves sedentary work in an office setting. The employee is regularly required to sit for extended periods while working at a computer, speaking on the phone, and participating in virtual meetings. Frequent use of hands and fingers is necessary to operate a keyboard, mouse, and other standard office equipment. The role requires regular verbal communication and the ability to exchange accurate information with customers, carriers, and internal teams. Occasional standing, walking, reaching, and bending may be required to retrieve files or collaborate with team members. This role may occasionally lift or move office materials weighing up to approximately 15 pounds, such as files, documents, or a laptop. Specific vision abilities required include close vision and the ability to focus on computer screens for extended periods.

For this position, the expected base pay range is $50,000.00 - $55,000.00 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

Start here. Go anywhere

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