Shipping Lead

Probo Medical is a diagnostic imaging sales and service provider that delivers high-quality, affordable healthcare products and services to medical practices around the world. With locations that span across the US, Canada, the UK and parts of Europe, we've made it our mission to increase access to healthcare services for patients worldwide. We believe that it starts with reducing healthcare costs and empowering medical professionals to make smarter decisions for their healthcare business. As employees of Probo Medical, we focus on building quality relationships with customers, by empowering our teams to solve problems together and creating long-lasting relationships with our customers. If you have a passion for healthcare and share our common goal to help increase patient access to affordable, high-quality products and services, we encourage you to apply!

The Shipping Lead is responsible for overseeing the daily shipping operations, ensuring orders are processed accurately and efficiently. This role involves coordinating shipments, supervising shipping team members, and maintaining compliance with company policies and safety regulations. The ideal candidate has strong organizational skills, attention to detail, and leadership experience in a warehouse or distribution environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead and oversee the shipping department to ensure timely and accurate order fulfillment.
• Coordinate outbound shipments, ensuring proper packaging, labeling, and documentation.
• Supervise, train, and mentor shipping team members, providing guidance and support.
• Monitor inventory levels and collaborate with warehouse and inventory teams to optimize stock management.
• Ensure compliance with shipping regulations, carrier requirements, and company policies.
• Communicate with carriers, vendors, and internal departments to resolve shipping-related issues.
• Utilize warehouse management systems (WMS) and shipping software to track shipments and maintain records.
• Conduct quality control checks to verify order accuracy and prevent shipping errors.
• Maintain a clean, organized, and safe work environment in compliance with OSHA and company safety standards.
• Identify and implement process improvements to enhance shipping efficiency and reduce costs.

Primary job responsibilities are those which an employee must be able to perform with or without accommodation. The list of requirements, duties and responsibilities is not exhaustive but is the most accurate list for the current job. Probo Medical reserves the right to revise the job description as well as require that other duties be performed as needed.

QUALIFICATIONS

Required Education and Experience:

• High school diploma or equivalent; additional certification in logistics or supply chain is a plus.
• Proficiency in shipping software and warehouse management systems.
• Strong organizational and multitasking abilities.
• Excellent problem-solving and decision-making skills.
• Effective communication and leadership skills to manage a team.
• Ability to lift and move heavy packages as needed up to 75lbs.
• Knowledge of shipping regulations, carrier requirements, and best practices.

Preferred Education and Experience:

• 2+ years of experience in shipping, logistics, or warehouse operations, with leadership experience.
• Ability to operate forklifts and other warehouse equipment (certification preferred).

TRAVEL REQUIREMENTS

• No travel requirements specified.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those individual encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Monitor the typical field safety and environmental conditions within the designated facility and report deficient conditions if needed in accordance with the PROBO Safety Manual.

The physical and mental requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Use of both hands and fingers with dexterity.
• Must be able to lift 75lbs of equipment.