Financial Systems Administrator

Brand:

Bagel Brands is the parent company for your favorite breakfast brands, Einstein Bros. Bagels, Bruegger's Bagels, Noah's NY Bagels, and Manhattan Bagel. We believe in the bagel and how it has the unique ability to bring people together. Our team has a standard set of values and behaviors that allow us to spread a little more joy and happiness in the world. They let us laugh, smile, and enjoy each other's company a little more. These are the behaviors that guide how we work, how we treat each other, and how we treat our guests. We believe that there is no better way to make someone's day than with a warm, fresh-baked bagel and a heart-felt good morning.

POSITION MISSION

The Financial Systems Administrator is responsible for designing, configuring, and supporting scalable, secure, and reliable financial systems that enable Bagel Brands' financial, operational, and commercial processes to operate efficiently and effectively. This role plays a critical part in ensuring financial systems are optimized, integrated, and aligned with evolving business needs while supporting data accuracy, process automation, operational scalability, and long-term business growth.

Through technical expertise, strategic problem solving, and cross-functional collaboration, the Financial Systems Administrator serves as a subject matter expert across financial systems architecture, integrations, and platform optimization. In alignment with Bagel Brands' Mission, Vision, and Values, this role drives continuous improvement, supports operational excellence, and delivers technology solutions that help teams operate effectively and make informed business decisions.

• Department: Information Systems
• Annual Salary Range: $125,000 to $140,000
• Bonus: 15%

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

Financial Systems Configuration & Administration

• Architect, configure, and maintain financial systems including NetSuite, Ramp, ReconNet, and related financial platforms.
• Configure and customize NetSuite modules, forms, fields, records, dashboards, saved searches, workflows, and reports to support evolving business requirements.
• Ensure financial systems are configured following best practices related to scalability, maintainability, security, and operational efficiency.
• Support administration, user management, permissions, and data governance activities across financial systems.
• Maintain system integrity, data accuracy, and operational reliability across platforms and integrated solutions.

Technical Leadership & Solution Design

• Partner cross-functionally with Finance, Accounting, IT, and business stakeholders to understand operational needs and recommend scalable technical solutions.
• Translate business and functional requirements into technical designs, workflows, integration plans, and implementation strategies.
• Develop and maintain system architecture documentation, data flow diagrams, and technical specifications.
• Champion financial systems best practices while ensuring alignment with enterprise architecture standards, security requirements, and compliance expectations.
• Provide technical guidance and recommendations related to financial systems capabilities, enhancements, and optimization opportunities.

Data Quality, Integrations & System Reliability

• Support and maintain integrations between financial systems and internal or external platforms.
• Monitor system performance, troubleshoot issues, and perform root-cause analysis to ensure stability and reliability across integrated environments.
• Ensure high levels of data accuracy, consistency, and integrity across financial systems and reporting processes.
• Optimize end-to-end system workflows and data flows to improve operational efficiency and reduce manual effort.
• Support testing, validation, deployment, and ongoing maintenance of system enhancements and integrations.

Support, Maintenance & Continuous Improvement

• Provide technical support and guidance to users, administrators, and business stakeholders across financial systems platforms.
• Stay current on system releases, platform capabilities, and emerging technologies to identify opportunities for optimization and enhancement.
• Identify and implement automation opportunities that improve operational efficiency and reduce administrative overhead.
• Support continuous improvement initiatives related to financial systems functionality, reporting, integrations, and user experience.
• Maintain documentation related to system configurations, processes, troubleshooting, and technical standards.

LEADERSHIP COMPETENCIES (INDIVIDUAL CONTRIBUTOR)

• Effective Communication: Communicates technical information clearly and effectively while partnering across technical and non-technical teams.
• Accountability & Ownership: Takes ownership of systems, configurations, integrations, and technical solutions while ensuring accuracy, reliability, and follow-through.
• Adaptability & Perseverance: Adjusts effectively to changing business needs, evolving technologies, and shifting priorities while maintaining focus on delivering results.
• Collaborates effectively across teams, shares technical expertise, and supports users and stakeholders in leveraging systems effectively.
• Continuously seeks opportunities to improve systems, automate processes, strengthen integrations, and expand technical knowledge.
• Demonstrates professionalism, openness to feedback, and awareness of the impact of technical decisions and communication on stakeholders and operations.

REQUIRED KNOWLEDGE, SKILLS, & EXPERIENCE

Required:

• 5+ years of hands on experience supporting and configuring NetSuite.
• Proven experience supporting or architecting financial systems with hands-on experience in configuration, customization, and implementation.
• Strong understanding of NetSuite architecture, standard modules, workflows, and data structures.
• Experience configuring and supporting financial platforms and related system integrations.
• Strong analytical and problem-solving skills with the ability to translate business requirements into technical solutions.
• Strong verbal and written communication skills with the ability to explain technical concepts to non-technical stakeholders.
• Ability to manage multiple priorities and operate effectively in a fast-paced environment.

Preferred:

• NetSuite Certification (e.g., NetSuite Certified Administrator) strongly preferred.
• Experience with SuiteApps and financial systems including ReconNet, Ramp, NetAssets, or related platforms.
• Experience with integrations, scripting, or automation technologies.
• Experience with iPaaS tools such as Celigo or similar platforms.
• Knowledge of core web technologies and financial systems architecture principles.
• Experience within retail, restaurant, or multi-location operational environments.

PHYSICAL DEMANDS

This position primarily operates in an office environment and requires the ability to sit, stand, and use a computer for extended periods of time. The role frequently involves participating in meetings, reviewing system configurations, troubleshooting technical issues, and communicating across teams and stakeholders. Occasional travel to support center locations or other business sites may be required. These requirements may be met with or without reasonable accommodation.

The duties of this position may change from time to time. The Company reserves the right to add or delete duties and responsibilities at the discretion of the Company or its managers. This job description is intended to describe the general level of work being performed and is not intended to be all-inclusive.

Bagel Brands is committed to providing equal employment opportunity and fair treatment in employment for all individuals. We do not discriminate on the basis of any characteristic protected by applicable federal, state, or local law. Employment decisions are based solely on qualifications, merit, and business needs.

**Ranges reflect what employer reasonably and in good faith expects to pay for such position.

The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Bagel Brands reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Bagel Brands is committed to providing equal employment opportunity, and fair treatment in employment without regard to race, ethnicity, color, religion, gender/gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis in protected by applicable federal, state and local law. Bagel Brands makes employment decisions based solely on qualifications for the position.