Program Director I, PhD (Hybrid)

Program Director I, PhD (Hybrid)

Chicago, IL

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Program Director I, PhD (Hybrid) on our Physician Satisfaction team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a psychologist this role delivers 1:1 and one-to-many advisory conversations with health systems, helping organizations understand and advance their well-being practices. This role is responsible for facilitating discussions, delivering report-outs on Organizational Biopsy results, and advising leaders on AMA's frameworks
and activation tools. This role will occasionally represent the AMA and this work at national conferences. In addition to client-facing work, this role contributes to the development of toolkits, presentations, and other resources, and contributes insights on organizational well-being. This role also serves as Joy in Medicine
reviewer. This role serves as a recognized expert within the AMA and requires in-depth and/or breadth of expertise in their job discipline and broad knowledge of other job disciplines within the business unit. This role leads resolution of multi-dimensional/ unique problems that have a broad impact on the AMA and contributes to the
development of business unit strategy.

RESPONSIBILITIES:

May include other responsibilities as assigned

REQUIREMENTS:

1. PhD required
2. 10+ years of experience in psychology required; experience in organizational psychology strongly preferred.
3. Experience leading 1:1 and group conversations with senior executive audiences; deep understanding of change management, current health system context, well-being
4. Research experience in burnout and wellbeing is required; a record of published research and applied intervention work in healthcare settings preferred.
5. Proven ability to design and lead advisory conversations with senior health system leaders (or equivalent), including preparation, facilitation, synthesis of insights, follow-up guidance.
6. Experience delivering assessment-based report-outs and coaching conversations, translating qualitative and quantitative inputs into clear findings, implications, and recommendations.
7. Ability to apply shared frameworks, criteria, and tools consistently.
8. Demonstrated ability to identify patterns, gaps, and recurring needs and translate those insights into recommendations for program, tool, or process improvement.
9. Experience contributing subject-matter expertise to the evolution of frameworks, criteria, and research agendas.
10. Ability to collaborate effectively with diverse stakeholders.
11. Strong written communication skills, including the ability to independently develop clear, well structured slide decks and written materials for executive, clinical, and external audiences.
12. Overnight travel to US-based locations multiple times per quarter required.
13. Excellent verbal communication skills; demonstrated ability present in large group settings.