Digital Operations Specialist

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Job Summary:

Job Responsibilities

• Designs features and functions of CCO's digital toolset and manages prioritization of development and implementations.
• Partners with the technology team and process owners in defining requirements and designing technical solutions.
• Hires, trains, coaches, and develops a team of specialists who execute creative advertisements across the entire digital offering of media.
• Interacts with advertisers and agencies to develop custom concepts or triage post sale.
• Provides analytical and conceptual support for strategic and operational initiatives.
• Manages digital ad serving systems and processes, monitoring performance, and resolving any service-related issues promptly.
• Develops key performance metrics and tracking mechanisms required to measure media and product impact, team performance, and success of initiatives.
• Communicates project status by creating and maintaining comprehensive project plans and providing regular updates on schedules, progress, risks, change impacts, results, etc.
• Implements and maintains business needs to system adherence for SOX compliance.
• Manages vendor partnerships through successful execution.
• Provides industry leadership on topics like digital policy and products within the OAAA.
• Other projects and duties as assigned.

Job Qualifications

Education and Certifications

• Bachelor's degree preferred, or equivalent combination of education, training, experience, or military experience.
• Project Management Professional (PMP) and Six Sigma certification preferred.

Work Experience

• Minimum ten (10) years of related experience, preferably in media operations, project management, system development, or a similar field required.

Skills

• Detailed knowledge of digital ad-serving and strong knowledge of programmatic advertising.
• Fluency in one or more project management or process improvement methodologies.
• Working knowledge of SQL or similar database software is preferred.
• Possess extensive knowledge of sales principles and practices, or able to update charting.
• Competent in Microsoft software applications (i.e., Word, Excel, Outlook, and PowerPoint).

Competencies

• Agility: Thriving in volatile, uncertain, complex, and ambiguous environments by anticipating and responding to changes with swift, focused, and flexible actions.
• Collaborating with Others: Working together with others in a cooperative and supportive manner to achieve shared goals.
• Exemplifying Integrity: Treating others fairly, honestly, and respectfully, furthering the integrity of the organization and its relationships of trust with the broader community.
• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and effectively gets message across.
• Inspiring Others: Energizing and inspiring others to strive for excellence and commit to common goals and purposes, creating a sense of self-efficacy, resilience, and persistence in followers.
• Managing Resources: Planning, allocating, and mobilizing resources (human, physical, information and financial resources) to achieve organizational goals.
• Planning and Organizing: Reaching goals by making and following plans, setting, and sticking to priorities and allocating resources effectively.
• Presentation: Preparing and delivering presentations in a variety of formal and informal settings, engaging the audience, and managing the logistical components of the presentation such as the location and technology.

Physical Demands

The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Employee must have the ability to sit and/or stand at a desk for a minimum of 8 hours a day and complete tasks requiring repetitive use of hands.
• Employee must have the ability to see written documents, computer screens and adjust focus.
• This job is performed in a temperature-controlled office environment.

Other Requirements

• Ability to travel outside of the office 20-35% of the time for meetings, industry events, and site visits.
• The role will be based at the San Antonio Clear Channel Outdoor office.

Location

Position Type

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Our organization participates in E-Verify. Clickhere to learn about E-Verify.

Current employees and contingent workers click here to apply and search by the Job Posting Title.