Remote New 
Sr Manager, IT Operations
 Symetra | |
paid holidays, sick time, 401(k)
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 United States | |
 Jun 03, 2026 | |
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Symetra has an exciting new opportunity to join us as a Sr.Manager, IT Operations! About the role As a Sr.Manager, IT Operations, you will lead enterprise ITSM, DevOps tooling, and service reliability initiatives, overseeing operational platforms and practices across infrastructure and application teams. You will drive modernization and automation efforts, improve reliability at scale, and help build the foundation for a future SRE model. What you will do
Why Work at Symetra Here's what some of our employees have to say about why they work at Symetra: "We're big enough to make an impact on the country, but small enough to care and know who you are and what you're contributing to the organization. All new ideas are welcome!" - Stephanie F., VP Customer Service & Operations "From day one, I felt welcomed and encouraged to bring my full self to work. Symetra truly lives up to its commitment to Diversity, Equity, and Inclusion-it's more than just words here; it's part of the culture." - Whitney T., Talent Development What we offer you Benefits and Perks We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.
Compensation Salary Range: $141,600 - $236,000 base plus eligibility for the company annual bonus program. Who You Are:
Travel:
We empower inclusion
At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.
Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: https://symetra.eightfold.ai/careers
Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements:
As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:
When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.
Identity Verification
Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.
Failure to comply with verification procedures may result in:
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