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Donation Processing Associate

The Salvation Army USA Central Territory
employee discount
United States, Iowa, Davenport
Jun 03, 2026

Donation Processing Associate

Location: Davenport, Iowa Pay: $12.00 per hour Job Type: Part-time Schedule: 20-29 hours per week

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. As a Donation Attendant you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

What You'll Do



  • Provide exceptional donor service by greeting donors and offering assistance


  • Process and track donations accurately


  • Maintain a clean and well-organized donation area


  • Sort, load, and unload Salvation Army trucks per center policy


  • Power sort donations as they arrive (where applicable)


  • Support production processes as needed


  • Safeguard all donated materials and assigned equipment


  • Report any complaints, damage, or injuries occurring in the donation area


  • Guide donors on acceptable materials and provide information about pickup services for heavy items



Training Provided



  • Paid training donation process, production standards, and store procedures


  • Ongoing coaching and support from store leadership


  • Opportunity to build retail and customer service skills



Why Join Us



  • Mission-driven work that supports programs in your community


  • On-the-job training


  • Team-oriented environment


  • Employee Discount, Employee Assistance Program, and more!


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