I. JOB OVERVIEW
| Job Description Summary: |
Dining Services is part of GW's Business Services Team, overseeing all food operations on both Foggy Bottom and Mount Vernon Campuses. The Dining Services Associate is a member of the GW Dining Services team and is responsible for the oversight of the Residential Dining program operated by a third-party vendor.
Primary Responsibilities include:
- Developing and executing dining solutions to meet customer needs and expectations
- Ensure the third-party vendor's performance meets objectives and student expectations
- Ensure safety and sanitation standards in all operations
- Ensure a safe and healthy environment is maintained
- Maintain effective student and vendor rapport for mutually beneficial business relationships
- Identify student needs and communicate with vendors and dining leadership
- Review production records to ensure sufficient product is produced
- Participate in department sustainability efforts; for example:
- Farm to Table initiative
- Composting initiative
- Garden/Botany initiative
- Work with student groups to ensure student feedback is heard
- Reward and recognize employees
- Build an award-winning culture
- Oversight of the Student Advisory Panel
- Monitor contractor KPI's
- Support marketing efforts to increase GW Dining's social media presence and student participation
- Support the GW Dining website to ensure accurate and up-to-date information is available
- Oversight of Student Employees and GW Dining Call Center
Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. |
| Minimum Qualifications: |
Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
|
| Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: |
|
| Preferred Qualifications: |
- Strong commitment to GW's values, including integrity, respect, and service to the university community.
- Demonstrates high ethical standards, professionalism, and personal accountability.
- Self-starter with a strong work ethic; takes initiative and follows through on responsibilities with minimal oversight.
- Effective communicator-open, honest, and direct, with the ability to build trust across all levels of the institution.
- Proven ability to collaborate in a team setting while also thriving in independent roles.
- Strategic thinker who combines intellectual curiosity with practical problem-solving skills.
- High level of responsiveness, adaptability, and commitment to service excellence. Comfortable working in a fast-paced, dynamic environment with shifting priorities.
- Builds and maintains strong relationships with faculty, staff, students, and external partners.
- Approaches challenges with a positive, solution-oriented mindset and seeks collaborative, "win-win" outcomes.
- Demonstrated ability to operate with professionalism, discretion, and sound judgment under pressure.
- Receptive to change and enthusiastic about continuous improvement and innovation.
|
| Hiring Range |
$44,985.20 - $57,788.56 |
| GW Staff Approach to Pay |
How is pay for new employees determined at GW? |
Healthcare Benefits
GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.
II. JOB DETAILS
| Campus Location: |
Foggy Bottom, Washington, D.C. |
| College/School/Department: |
Division of Student Affairs |
| Family |
Finance and Business |
| Sub-Family |
Business and Auxiliary Services |
| Stream |
Individual Contributor |
| Level |
Level 1 |
| Full-Time/Part-Time: |
Full-Time |
| Hours Per Week: |
40 |
| Work Schedule: |
Monday-Friday 8:30 A.M. - 5:30 P.M. |
| Will this job require the employee to work on site? |
Yes |
| Employee Onsite Status |
On-campus (in person) |
| Telework: |
No |
| Required Background Check: |
Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search |
| Special Instructions to Applicants: |
Employer will not sponsor for employment Visa status |
| Internal Applicants Only? |
No |
| Posting Number: |
S014223 |
| Job Open Date: |
06/02/2026 |
| Job Close Date: |
|
| If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until: |
|
| Background Screening |
Successful Completion of a Background Screening will be required as a condition of hire. |
| EEO Statement: |
The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law. |
|