Sr Analyst - Revenue Assurance & Internal Controls

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

As the Sr Analyst - Revenue Assurance & Internal Controls, you'll support and lead revenue assurance and internal control activities by assessing risk, designing and evaluating controls, and ensuring timely remediation of control deficiencies. This role provides periodic status updates to the Controller on Telecom internal control deficiencies and outstanding TDS Internal Controls & Audit Services (ICAS) action plans. This role also administers the annual user access review process for key financially relevant Telecom applications. In addition, this role leads or supports revenue assurance initiatives to ensure billing accuracy and improve processes.

This position has the ability to work remotely in any of the 40+ states in which TDS operates.

Revenue Assurance Projects:

Analyze data to identify revenue leakage and expense-saving opportunities.
• Lead or support revenue assurance projects implementation across departments, which includes interaction with individuals from various departments and salary grade levels throughout the organization
• Design, test and implement new reports or process improvements focused on reducing revenue leakage or expenses.
• Ensure timely completion of recurring projects and drive efficiency improvements.

SOX Compliance:

• Coordinate with Telecom Internal Control and Audit Service (ICAS) and Telecom stakeholders to remediate control deficiencies and action plans.
• Provide periodic status updates to the Controller.
• Administer and evaluate annual user access reviews for key financial systems.
• Review and approve system access requests, ensuring proper segregation of duties.
• Review SSAE 16 reports and implement end-user control considerations.
• Support SOX 404 compliance through control design consultations.

Internal Control and Risk Management:

• Support control changes, enhancements, and SOX control de-classification activities.
• Identify opportunities to strengthen or automate manual controls.
• Assess risks and support mitigation activities.
• Consult with process owners to design, document, and evaluate internal controls.

Collaboration & Support:

• Maintain strong internal and external working relationships. Respond to inquiries, perform research, and complete assigned tasks in a timely manner as needed.

Required Job Qualifications

• Bachelors' degree in Accounting, Finance, or a related field -OR- 4+ years professional work experience in a related field.

• 3+ years of experiencein audit, revenue assurance, or process improvement roles, performing control design and testing, root cause analysis, and remediation activities.

• 2+ years of project management experience, with demonstrated knowledge of reconciliation procedures.

Other Qualifications

• Working knowledge of accounting and auditing principles and standards.

• Experience using Salesforce and SABRE to research accounts, review products and services, and reconcile data.

• Knowledge of TDS Telecom products and services.

• Strong understanding of risk, controls, and business processes.

• Able to identify business process improvement opportunities and formulate/implement effective solutions.

• Excellent verbal and written communication skills; effective team collaborator.

• Ability to interact professionally with all levels of management.

• Strong analytical, research, and problem solving skills with attention to detail.

• Ability to manage multiple priorities independently with strong organizational skills.

• Proficiency with Microsoft Office and standard Windows-based business applications.

• SQL knowledge is plus.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more!

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.