Enterprise AI Enablement Lead

Overview

Jackson Healthcare and our family of companies provide healthcare systems, hospitals and medical facilities of all sizes with the skilled and specialized labor and technologies they need to deliver high quality patient care and achieve the best possible outcomes - while connecting healthcare professionals to the temporary engagements, contract assignments and permanent placement employment opportunities they desire.

Headquartered in metro Atlanta, we're powered by more than 2,600 associates and over 20,000 clinician providers covering all 50 U.S. states.

Our mission is to improve the delivery of patient care and the lives of everyone we touch. This includes the patients, clinicians and healthcare executives we work with through our companies every day, as well as our communities, the nonprofit organizations we support and each associate who is part of our family.

We're always looking to add new talent to our teams. We value diverse professionals at all levels and across multiple disciplines and areas of expertise, who have strong leadership skills, align with our culture, and are committed to excellence.

ESSENTIAL RESPONSIBILITIES

AI Solution Engineering & Architecture

• Identify and translate ambiguous business problems and process opportunities into implementable AI solutions with clear ownership, outcomes, and operational constraints.
• Design, build, and deploy AI- and agent-enabled solutions embedded in real enterprise workflows across multiple business lines.
• Define and apply practical reference architectures for agentic AI, including task orchestration, decision boundaries, escalation patterns, and human-in-the-loop controls.
• Evaluate and apply no-code, low-code, and full-code approaches appropriately based on risk, scale, and maturity requirements.

Agent Enablement & Execution

• Lead hands-on implementation of agentic AI patterns, including multi-step reasoning, tool use, and workflow coordination.
• Partner with application and platform engineers to integrate AI agents with enterprise systems, automation platforms, and data sources.
• Establish clear distinctions between experimentation, pilot solutions, and enterprise-ready deployments.
• Enable responsible citizen self-service agent development where appropriate by promoting awareness, fluency, and enthusiasm and helping to create the necessary foundational scaffolding to support it.

Security, Governance & Responsible Use Alignment

• Partner with identity, security, and governance teams to embed execution guardrails directly into AI solution design.
• Ensure AI agents operate within defined authorization, least-privilege, and auditability constraints.
• Contribute to the development of standards, patterns, and documentation that support secure and governed AI deployment.

Enablement, Reuse & Enterprise Scaling

• Convert successful AI implementations into reusable patterns, templates, and guidance for broader enterprise adoption.
• Enable other technical teams and business partners through shared artifacts, examples, and applied guidance.
• Support cross-functional initiatives where AI capabilities intersect with infrastructure, data, automation, and application platforms.

Collaboration & Communication

• Communicate AI solution designs, constraints, and outcomes clearly to technical teams, business partners, users, and leadership.
• Serve as a technical advisor on AI capabilities and limitations across enterprise initiatives.
• Participate in architectural and change reviews to assess AI impact on systems, workflows, and risk posture.

QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, TECHNICAL EXPERTISE

REQUIRED

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field - OR - equivalent combination of education and experience.
• 7+ years of overall technology experience with demonstrated hands-on responsibility for production-grade solutions.
• Demonstrated experience leading the identification, evaluation and selection of business processes and workflows for AI enablement across multiple business or knowledge domains.
• Proven experience developing and deploying AI-driven or automation-enabled solutions in enterprise environments.
• Strong understanding of software architecture, system integration, and SDLC practices.
• Demonstrated ability to evaluate and apply modern AI tooling and agent orchestration concepts responsibly.
• Experience designing agentic or workflow-embedded AI solutions.
• Familiarity with identity, authorization, and governance considerations in automated systems and modern AI architecture.
• Hands-on experience integrating AI capabilities into existing platforms.
• Experience working in multi-subsidiary or large enterprise environments with distributed governance and operational complexity.
• Familiarity with AI governance frameworks such as Gartner AI TRiSM, NIST AI RMF, or comparable structured approaches to responsible AI deployment.
• Hands-on experience with prompt engineering, retrieval-augmented generation (RAG), and evaluation techniques for production AI systems.
• Demonstrated experience enabling non-technical stakeholders or citizen developers to adopt AI tools and agent capabilities responsibly.

PREFERRED

• Experience in healthcare, healthcare staffing, or other regulated industries.
• Hands-on experience with Microsoft 365 Copilot, Azure AI Services, or Salesforce AI capabilities (e.g., Agentforce, Einstein).
• Experience with agent orchestration frameworks, Model Context Protocol (MCP), or LLM gateway and API management patterns.
• Exposure to enterprise platforms such as ServiceNow, SAP, or large-scale CRM environments in the context of AI integration.
• Understanding of HIPAA, SOC 2, or comparable compliance requirements as they apply to AI-enabled systems.
• Relevant certifications such as Azure AI Engineer Associate, AWS Machine Learning Specialty, or equivalent.

KNOWLEDGE, SKILLS, AND ABILITIES

• Self-Development: Maintains current knowledge of AI capabilities, agent patterns, and enterprise technology trends.
• Resourceful: Resolves complex and ambiguous problems through sound engineering judgment.
• Innovation: Applies creative and analytical thinking to embed AI into real business workflows.
• Quality: Produces high-quality, maintainable solutions with peer validation.
• Decision-Making: Demonstrates sound judgment in selecting tools, patterns, and controls.
• Communication: Clearly explains technical concepts to both technical and non-technical audiences.
• Enthusiasm: Maintains a positive, outcome-oriented example for others.
• Teamwork: Coordinates across infrastructure, identity, data, and application teams.
• Technical: Exhibits strong technical proficiency in solution design and implementation.

TRAVEL REQUIREMENTS & WORKING CONDITIONS

• Some travel anticipated; occasional travel may be required to support operating company engagements.
• Standard office and computing environment.

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions.

Job descriptions are not intended to create employment contracts. The organization maintains its status as an at-will employer.