New 
Deposit Services Specialist I - Lincoln, RI
 Berkshire Bank | |
 United States, Massachusetts, Pittsfield | |
 Jun 06, 2026 | |
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Division: Bank Operations
Department: Deposit Services Reports to: Deposit Operations Manager I Status: Non-Exempt Grade: 5 Salary Range: $20.00 - $27.13 Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Lincoln, RI Principal Objective Reporting to Deposit Operations Team Manager, the Deposit Operations Deposit Specialist I will be a specialist, who is responsible for the execution of BAU functions performed by themselves within their respective team. The Deposit Specialist I will perform regular day to day activities. Activities and functions may include but not limited to: processing transactions and/or maintenance requests, executing financial and/or operational controls, user testing, release management, and workflow review. The Deposit Specialist I will play a key role based on their knowledge and experience supporting the team and other business lines. Principal Duties and Responsibilities * Perform expected day-to-day activities * Be able to handle activities and functions, exceptions, and escalate situations based on their knowledge and experience * Be able to communicate business, functional and data requirements related to processes * Provide training to other team specialists on existing or new functionalities * Assist in the development of appropriate test plans/scripts and then subsequent testing of projects and releases * Review and advise on operational process flows, procedures and other training materials as well as keeping documentation up to date * Assist in the gathering of evidence for audit and exam requirements * Assist in issue management - issue identification, impact assessment, and remediation efforts * Aware of regulatory requirements related to team processes and functions; assist in control updates to maintain compliance * Serve as liaison to other teams within the department as well as other business lines based on functional knowledge * <=10% Travel requirement Job Specifications (Skills, Knowledge and Abilities Required) * Two (2) or more years' experience in Bank Deposit Operations * Strong problem solving and issue management skills * Strong writing and presentation skills * Detail oriented with strong planning skills and consistent follow through * Ability to train peers on daily functions * Able to successfully balance conflicting priorities * Intermediate knowledge of Microsoft Office, including proficiency in data manipulation (Excel, Access, etc.) * Highly self-motivated and directed, as well as a team contributor Specialized Banking Operations Knowledge (Team Specific) * Perform required research and actions on all garnishments and other legal requests served upon the bank(s). * Process requests including statement research, account adjustments, tax form reprints, incoming returns etc received by internal and external parties. * Perform annual TIN compliance tasks * Review reports and process necessary maintenance for Bank functions as necessary within Deposit Operations Behavioral Skills * Consistently demonstrate behaviors associated with Beacon Bank's Core Four values: adaptability, accountability, leadership, and teamwork. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description is subject to change at any time. Beacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com. | |