Imaging Systems Support Specialist (Vectra)

Inova Center for Personalized Health is looking for a dedicated Imaging Systems Support Specialist to join the team. This role will be Full-Time Day shift.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and more!

Imaging Systems Support Specialist Job Responsibilities:

• Provide day-to-day support for Vectra imaging systems across multiple clinics
• Troubleshoot technical and workflow issues in real time to ensure continuity of care
• Serve as a liaison between clinical teams, vendors, IT, and Biomedical Engineering
• Support system uptime, performance, and user adoption
• Assist with workflow optimization and best practices for imaging use
• Train and support clinic staff on system functionality and proper use
• Monitor, escalate, and track issues to ensure timely resolution
• Complete required training/certifications on Vectra and similar systems; stay current on system updates, functionality, and industry developments
• Support data integrity and security of imaging systems in coordination with IT and Biomedical Engineering

Minimum Qualifications:

• Certification - Basic Life Support Upon Start; Certified Imaging Informatics Professional within 12 months
• Licensure - None Required
• Experience - 3 years of experience as an Imaging Technologist in a hospital/healthcare environment OR 3 years experience in information technology in these related fields; PACS, RIS, DICOM, Clinical Engineering, Biomedical Engineering
• Education - Associate Degree with AART OR Associate Degree in IT or related field