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Claims Technical Specialist - Commercial Property

Sentry Insurance
life insurance, parental leave, tuition reimbursement, remote work
United States, Wisconsin, Stevens Point
1800 North Point Drive (Show on map)
May 14, 2026
As a Claims Technical Specialist, you will play an integral role in ensuring the effective management of complex and high-exposure claims with a focus on commercial property losses.

You will apply your technical expertise, regulatory knowledge, leadership skills, and a strong commitment to ensuring delivery of high-quality outcomes for both the organization and its customers.

What You'll Do

  • Effectively assess and address complex claim issues by applying comprehensive understanding of the organization's standards, procedures, and philosophies related to claims handling. Stay abreast of legislative changes, court decisions, and industry trends that may impact claims practices. Recommend and implement changes to claims processes and practices as necessary.

  • Provide guidance and oversight to claims staff, ensuring that claims are handled efficiently and effectively. Offer expertise on technical aspects of claims handling and resolve any challenges that may arise.

  • Provide oversight of claims to settlement, ensuring that outcomes are fair and in line with company policies and procedures.

  • Contribute to the development of technical content for training programs aimed at enhancing the understanding of claims standards, policies, procedures, and processes among claims staff.

  • Effectively communicate complex technical concepts in a clear and understandable manner.

  • Analyze and evaluate extra-contractual exposures to the company.

What it Takes

  • Bachelors Degree or equivalent work experience

  • Minimum 8 years of related work experience

What You'll Receive

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits andperksthatyou'llreceive.

  • Sentry is happy to offerflexibilitythrough a scheduled Hybrid work model.Monday and Friday work from homeif you choose to, Tuesday through Thursdayyou'llwork inoffice.

  • As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to yourstart,Sentry willprovide equipmentfor your home office.

  • Meal Subsidyavailable for associates who report to an office.

  • 401(K)planwith adollar for dollarmatch on yourfirst eight percent,plus immediate vesting to help strengthen your financial future.

  • Continue your education and career development through Sentry University (SentryU) andutilizeourTuition Reimbursementprogram

  • Generous Paid-Time Off plan for you to enjoy time out of the office as well asVolunteer-Time off

  • Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellnessbenefitsto encourage a healthy lifestyle.

  • Well-being andEmployee Assistanceprograms

  • Sentry Foundationgift matchingprogram to encourage charitable giving.

About Sentry

We takegreat pridein making Forbes' list of America's Best Midsize Employers. A lot ofdifferent factorsgo into that honor, many of which contribute to your job satisfaction.

Our bright future is built on a longtrack recordof success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us,we'reone of the largest and financially strongest mutual insurance companies in the United States.We'rerated A+ by A.M. Best, the industry's leading rating authority.

Our headquarters is in Stevens Point, Wisconsin, with officeslocatedthroughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.

Get ready to own your future at Sentry. Opportunities await!

Jessica Welsh

HR Specialist

Jessica.Welsh@Sentry.com

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

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