Posting Details
Posting Details
| Posting Number |
S15147P |
| Working Title |
Application Analyst Assistant |
| Department |
EITS-Student Information Systm |
| About the University of Georgia |
Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university
(https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education.
UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton.
UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. |
| About the College/Unit/Department |
|
| College/Unit/Department website |
eits.uga.edu |
| Posting Type |
External |
| Retirement Plan |
TRS |
| Employment Type |
Employee |
| Benefits Eligibility |
Benefits Eligible |
| Full/Part time |
Full Time |
| Work Schedule |
|
| Additional Schedule Information |
8am - 5pm, Monday - Friday; Occasional after-hours as needed. |
| Advertised Salary |
Upt to 50,000 |
| Posting Date |
05/13/2026 |
| Open until filled |
Yes |
| Closing Date |
|
| Proposed Starting Date |
06/08/2026 |
| Special Instructions to Applicants |
- Please provide name and contact information for three professional references
- This is a full-time, onsite position
- This position is not eligible for work authorization sponsorship
|
| Location of Vacancy |
Athens Area |
| EEO Policy Statement |
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (
hrweb@uga.edu). |
| USG Core Values Statement |
The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our
USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each
USG community member is responsible for demonstrating and upholding these standards. More details on the
USG Statement of Core Values and Code of Conduct are available in
USG Board Policy 08.02.18.01.02.
Additionally,
USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom. |
Position Information
| Classification Title |
Sys Administration Tech I |
| FLSA |
Non-Exempt |
| FTE |
1.00 |
| Minimum Qualifications |
High school diploma or equivalent |
| Preferred Qualifications |
Bachelor's degree in Information Technology, Computer Science, Business, or a related field. Coursework, internship, or experience related to
IAM,
SQL,
SSO, databases, scripting, system support, or application administration. |
| Position Summary |
The Application Analyst Assistant provides entry-level support for the Identity & Access Management (
IAM) systems that support campus accounts and access management services. Working under close supervision, this role assists senior analysts and team members with system support tasks, documentation, testing, and customer service activities while developing foundational technical and analytical skills.
|
| Knowledge, Skills, Abilities and/or Competencies |
Strong willingness to learn technical systems and enterprise-level business processes, with effective written and verbal communication skills. Experience with customer service or helpdesk environments.
Familiarity with identity and access management tools and systems, Linux or Windows servers, Active Directory,
LDAP, and Single Sign-on authentication solutions and protocols, such as multi-factor authentication,
CAS,
SAML, and
OIDC.
Experience with task and project management, ability to communicate with clients, and knowledgeable about standard security practices. |
| Physical Demands |
Sitting for long periods of time, working with keyboard, mouse, and monitor. |
| Is driving a responsibility of this position? |
No |
| Is this a Position of Trust? |
Yes |
| Does this position have operation, access, or control of financial resources? |
No |
| Does this position require a P-Card? |
No |
| Is having a P-Card an essential function of this position? |
No |
| Does this position have direct interaction or care of children under the age of 18 or direct patient care? |
No |
| Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) |
Yes |
| Credit and P-Card policy |
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the
UGA Credit Background Check website. |
| Background Investigation Policy |
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the
UGA Background Check website. |
Duties/Responsibilities
| Duties/Responsibilities |
Assist with Identity & Access Management System Support
- Assist senior analysts in supporting and maintaining Identity Management systems used for campus identifiers such as UGAID, MyID, and related services.
- Assist senior analysts in supporting and maintaining Single Sign-On systems used for campus authentication.
- Help gather, document, and clarify client requests and requirements under guidance.
- Support routine tasks related to system configuration, testing, and documentation.
- Perform assigned tasks related to application updates, data validation, process execution, and account updates necessary to support IAM solutions.
- Assist with responding to requests and issues submitted through the IAM support queues; escalate issues as needed.
- Follow secure, established procedures and standards provided by leadership and senior staff.
- Maintain positive working relationships with IT staff and campus partners through courteous and professional communication.
|
| Percentage of time |
45 |
| Duties/Responsibilities |
Support IAM and Security-Related Tasks
- Assist with basic tasks related to account maintenance and access provisioning as directed.
- Help analyze and document functional requirements, workflows, and system changes.
- Participate in testing and validation of system updates and enhancements.
- Follow established security and data-protection practices; report potential issues to senior team members.
- Learn about information security initiatives and access management solutions through hands-on participation.
|
| Percentage of time |
25 |
| Duties/Responsibilities |
Team Collaboration and Project Support
- Work collaboratively with team members, functional clients, and project staff on assigned tasks.
- Assist with project-related activities such as documentation, testing, and status updates.
- Use defined project tools and templates to track assigned work.
- Assist with maintaining documentation and process guides.
- Support delivery of services by completing tasks in accordance with timelines and instructions.
|
| Percentage of time |
15 |
| Duties/Responsibilities |
Skill Development and Training
- Participate in training, mentoring, and self-directed learning to build foundational technical skills, with a focus on IAM in Higher Education.
- Develop a working understanding of Identity and Access Management concepts and tools.
- Learn basic concepts related to SSO, IAM platforms, databases, and application support.
- Apply newly learned skills to assigned tasks under supervision.
- Share learned information with team members when appropriate.
|
| Percentage of time |
10 |
| Duties/Responsibilities |
Communication Support
- Provide timely updates to supervisors on assigned tasks and work progress.
- Support preparation of reports, meeting notes, and status communications as needed.
- Respond to routine requests from management within defined guidelines.
|
| Percentage of time |
5 |
|
University of Georgia
retirement plan
May 13, 2026