Banking Equipment Service Technician

***Level for this position will be assigned at offer based on skills and experience***

• Banking Equipment Service Technician 1: Starting at $46,400 (0-1 years of similar or related experience)
• Banking Equipment Service Technician 2: Starting at $56,000 (1-3 years of similar or related experience)
• Banking Equipment Service Technician 3: Starting at $66,400 (3-5 years of similar or related experience)

Hours for this position:

Monday - Friday: 9:00 AM - 5:00 PM

Role

Ensures that all of the Credit Union's banking equipment is functioning properly and maintained in satisfactory condition, including but not limited to ATMs, Teller Cash Recyclers (TCRs), alarms, access control systems, CCTV, and drive-up systems.

Essential Functions & Responsibilities

• Exemplifies the core values of CAMPUS while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality
• Handles submitted work orders for maintenance on banking equipment
• Schedules and conducts routine and preventive maintenance on banking equipment
• Communicates with managers to schedule necessary maintenance and repairs
• Use work order ticketing software to track, organize, provide updates, and maintain history on submitted work orders
• Maintains adequate inventory of parts needed to reduce equipment downtime
• Develops and maintains a productive working relationship with Credit Union employees and co-workers
• Responds promptly to maintenance requests, ensuring that each job is completed to satisfaction.
• Maintains current knowledge of all banking equipment and systems
• Ensures that all banking equipment is operational and in good working condition

Education

• High School Diploma or GED

Experience

• 1 - 3 years of similar or related experience
• Two or more years of related experience working with ATMs, TCRs, alarms, access control, CCTV, and drive-up systems. To also include wire termination

Other Skills

• Advanced knowledge of hand and power tools
• Attention to Detail
• Collaboration and Teamwork
• Communication
• Multi-task
• Problem Solving
• Quality and Accuracy
• Time Management and Organization

Full-Time Employee Benefits Package

Full-time employees are eligible for traditional benefits such as Health Insurance (medical, vision, dental), Life Insurance, Paid Time Off, Paid Holidays, Defined Benefit Pension plan, 401(k) with up to a 5% company match, and Short & Long Term Disability Insurance. CAMPUS USA also offers other benefits such as Tuition Reimbursement, Paid Parental Leave, and Employee Wellness Reimbursement. CAMPUS USA Credit Union strongly encourages health, well-being, and work-rest balance. We do everything we can to promote healthy, happy employees!

EOE/AA including Veterans and Disabled