Accounts Receivable Manager

We are seeking a hands-on, highly engaged Accounts Receivable Manager to lead and evolve our AR function within a ~$2B+ revenue organization. This role is anchored in a People, Process, Technology philosophy-prioritizing team development and engagement, strengthening foundational processes, and leveraging technology to scale.

This leader will not only build and elevate the AR team, but also actively participate in operations-serving as a player-coach when needed. The role requires deep expertise in project-based billing, corporate credit/risk management, and DSO optimization, along with experience utilizing Business Central and High Radius to drive performance and efficiency.

People (Lead, Develop, Engage)

Build, mentor, and elevate a high-performing AR team within a shared services environment.
• Create a culture of accountability, continuous improvement, and customer-centric service.
• Act as a hands-on leader, stepping into day-to-day operations when needed to support the team and remove obstacles.
• Establish clear performance expectations, coaching plans, and career development opportunities.
• Partner cross-functionally with Sales, Operations, and Finance to align behaviors that improve cash flow outcomes.

Process (Standardize, Simplify, Execute)

• Assess and strengthen end-to-end AR processes, including project-based billing, collections, dispute management, and cash application.
• Drive consistency and discipline in billing practices-ensuring accurate contract interpretation, milestone billing, and timely invoicing.
• Lead the development and enforcement of credit and risk policies, including financial analysis, credit limits, and account monitoring.
• Implement scalable, standardized workflows that reduce cycle times and improve collection effectiveness.
• Actively manage and improve key metrics, with a strong focus on DSO reduction, aging performance, and cash conversion.

Technology (Enable, Automate, Optimize)

• Leverage Microsoft Dynamics 365 Business Central and High Radius to enhance visibility, automation, and execution across AR processes.
• Identify and implement opportunities to automate manual activities and improve data quality.
• Partner with IT and Finance Systems teams to ensure tools are fully optimized and aligned with business needs.
• Use data and analytics to drive decision-making, performance transparency, and continuous improvement.

Key Responsibilities

• Lead day-to-day AR operations across billing, collections, credit, and cash applications.
• Partner with project-based billing team in a complex, contract-driven environment.
• Drive corporate credit analysis and risk management, balancing growth with disciplined exposure controls.
• Develop and execute strategies to achieve DSO and working capital targets.
• Actively monitor AR aging and lead escalations on high-risk accounts.
• Deliver clear, actionable reporting on AR performance to senior leadership.
• Foster strong collaboration with internal stakeholders to resolve disputes and improve customer payment behavior.

Required

• Bachelor's degree in Finance, Accounting, or related field
• 7+ years of AR, credit, or collections experience, including team leadership
• Proven experience in project-based billing environments
• Strong foundation in corporate credit and risk analysis
• Hands-on experience with:
• Microsoft Dynamics 365 Business Central
• High Radius (collections, credit, or cash application modules)
• Demonstrated success managing AR in a large-scale organization ($1B+ revenue)
• Deep understanding of DSO drivers and working capital optimization

Preferred

• Shared services or centralized AR experience
• rocess improvement mindset (Lean, Six Sigma, or similar)

What Success Looks Like

• A stronger, more capable, and engaged AR team
• Standardized, scalable processes that reduce billing errors and cycle times
• Measurable improvement in DSO, delinquency, and cash flow predictability
• Effective use of technology to drive automation and insights
• A leader who is both strategic and willing to roll up their sleeves

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Shermco Industries will not recognize claim to any unsolicited resumes or candidate information from third party agencies. All inquiries from third party recruiting agencies should be directed to careers@shermco.com