Data Culture Specialist

At National Grid, we keep people connected and society moving. But it's so much more than that. National Grid provides the environment to make it happen. As we build momentum in the energy transition for all, we don't plan on leaving any of our customers in the dark. So, join us as a Data Culture Specialist, and find your superpower.

National Grid is hiring a Data Culture Specialist to join our Technology team, based in Waltham, Massachusetts, United States, with hybrid working- 1 day per week.

You'll play a key role in shaping and embedding a strong datadriven culture across the organisation, enabling teams to make informed decisions and maximise the value of data to support critical operations across our enterprise.

With more than 33,000 colleagues across National Grid, data has the power to transform how we work, how we make decisions, and how we deliver for our customers. Building a strong, inclusive, and valuesdriven data culture is critical to unlocking that potential - and that's where this role comes in.

As a Data Culture Specialist, you'll play a pivotal role in driving meaningful change. You'll champion positive data habits and best practices across the organisation, helping colleagues feel confident, empowered, and excited to use data in their everyday work.

Reporting to the Data Culture Lead, you'll collaborate with teams across the business to embed datadriven decisionmaking into the way we think, work, and deliver - making data a natural and impactful part of how National Grid operates now and in the future.

Bring Our Data Culture Strategy to Life

• Support the delivery of our data culture strategy by maintaining frameworks, activity plans, behavioural playbooks, and guidelines - championing responsible AI as a key enabler of datadriven decisionmaking
• Drive initiatives that build awareness, shift behaviours, and embed lasting, positive data practices across the organisation
• Partner with business teams to ensure data culture is practical, accessible, and genuinely valuable for colleagues

Engage, Inspire, and Tell the Story

• Create compelling content - including slides, graphics, scripts, videos, and storytelling assets - that brings data culture to life across intranet channels, allhands sessions, showcases, and town halls
• Design and deliver engaging campaigns, newsletters, and communications that translate technical topics into clear, relatable messages
• Support and manage data communities, enabling grassroots advocacy through thoughtful planning, communications, and content

Enable Change and New Ways of Working

• Own and continuously evolve the data culture intranet page, turning it into a dynamic, engaging hub that highlights progress, stories, and change
• Develop practical materials, guidance, and resources to help leaders and teams confidently adopt datadriven behaviours
• Support change initiatives that build new mindsets, habits, and ways of working, including the adoption of AI tools and practices

Measure Impact and Share Insight

• Collect, organise, and maintain data culture KPIs and metrics
• Generate and share insights - including AIenabled analysis - to identify patterns and inform future initiatives
• Help prepare reports, dashboards, and visualisations for senior leaders and governance forums
• Coordinate inputs for programme evaluations to ensure behavioural impact is clearly captured and communicated

• Proven experience leading colleague communications and engagement initiatives that drive adoption and behaviour change - not just information sharing
• A strong background working in digital, technology, data, or AIenabled environments, with confidence operating alongside technical and subjectmatter specialists
• Deep experience translating complex technical and data concepts into clear, compelling narratives for diverse, nontechnical audiences
• Strong creative skills, with experience producing videos, visuals, presentations, and storytelling assets that bring messages to life
• Experience designing and delivering endtoend communications strategies and campaigns, from insight and planning through to delivery, measurement, and continuous improvement
• Excellent organisation and coordination skills, able to juggle multiple activities, stakeholders, and deadlines effectively
• Clear, confident written communication, with a talent for simplifying complexity without losing meaning
• A genuine interest in data, digital, and AI, and curiosity about how these can transform decisionmaking and ways of working
• Experience with video editing tools (e.g., Adobe Premiere, Canva)