Clinic Coordinator (MPAC)

The Department of Psychiatry is seeking to hire a full-time Clinic Coordinator to join the Medical Psychology Assessment Clinic (MPAC). The MPAC's specialty clinic that offers psychological and neuropsychological assessment for children, adults, and geriatric patients. duties include:

• Responsible for patient interviewing and encounter registration
• Obtaining all financial and demographic information from patients
• Accurately encounter patients utilizing proper Care Connect functions
• Verifying insurance benefits and accurately record benefits for finance review
• Reviewing accounts for change in status and re-verify benefits and/or authorization
• Explain benefits and explain liability to patients for services
• Scheduling and confirming patients appointments
• Front desk duties (triage calls, greet and check-in patients)
• Other duties as assigned

Salary: $30.36/hr - $43.49/hr

Knowledge of basic psychiatric terminology

Previous experience in a mental health office setting

Knowledge of Medical Enterprise supported services, Care Connect (EPIC) systems (preferred)

Working knowledge of benefits, Medi-Cal, HMO's, PPO's, third party payors, etc., authorizations and eligibility requirements and regulations

Knowledge of Microsoft Word, Outlook e-mail and basic knowledge of PC applications

Skill in performing basic arithmetic

Ability to work independently and exercise appropriate decisions with minimum supervision

Strong communication skills to interact with persons of various social, cultural, economic, and educational backgrounds

Experience in working as part of a team, establishing and maintaining cooperative working relationships with all staff members, management and the public

Skill in organizing and prioritizing assignments