Senior Specialist, Retail Strategy & Capabilities

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We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.

If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!

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Job Title: Senior Specialist, Retail Strategy & Capabilities

Summary

The Senior Specialist, Retail Strategy & Capabilities will support the Company Owned Retail, Branded Partner, Authorized Retailer, and National Retailer programs. This role focuses on Revenue Channel Growth Projects, with a focus on improving effectiveness.

Responsibilities

• Revenue Growth Projects:




• Manage internal revenue growth projects from conception through implementation.
• Ensure projects are aligned with overall business goals and deliver measurable results.




• Sales Planning & Business Reviews:




• Collaborate with sales leaders on monthly goals and regular sales planning and evaluation for all channels.
• Conduct market segmentation and analysis to understand retail consumer behavior and identify growth opportunities.




• Profitability & Efficiency:




• Drive the profitability of retail channels by identifying and implementing cost-saving measures and operational excellence.
• Continuously evaluate and enhance retail efficiencies to maximize profitability.




• Stakeholder Management:




• Manage stakeholder expectations with clear KPIs, milestones, deadlines, and roadmaps.
• Communicate progress and insights effectively to all relevant stakeholders.

• Collaboration & Support:




• Collaborate closely with the Retail Sales and HQ team and/or cross-functionals to set and achieve goals

Qualifications

• Bachelor's degree in business administration or equivalent
• Minimum 5 years of experience in sales, strategy, and operations, with increasing responsibility. Experience in the telecom industry is highly preferred
• Strong analytical skills with a structured approach to solving unique business problems. Must be savvy with Excel and PowerPoint
• Proficiency in Tableau and SQL is required, with a strong ability to analyze and visualize data
• Excellent written and verbal communication skills with the ability to translate complex data points into easily consumable insights
• An enthusiastic "roll up your sleeves" mentality, with a proactive and hands-on approach
• Ability to work well under pressure, demonstrating high adaptability and flexibility in a fast-paced, rapidly changing environment
• Strong project/program management skills and ability to pair strategic thinking with excellence
• Willing to travel up to 25% to be regularly present in the Optimum field across the footprint

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review ourFraud FAQfor further details.

This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $77,112.00-$126,684.00/year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.