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Position Information
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This recruitment is promotional only. You must presently be a full or part-time regular or probationary County of Sonoma, Community Development Commission, Sonoma County Fairgrounds, or Sonoma County Water Agency employee in order to apply for this position. The Department of Health Services has requested a department promotional certification to fill a Behavioral Health Clinical Specialist position. Only qualified permanent and/or probationary Department of Health Services employees on the eligible list may be eligible for referral to the department for the advertised position. This employment list may also be used to fill future full-time or part-time positions as they occur during the active status of the list.
About the Position
The Department of Health Services is seeking a dedicated Behavioral Health Clinical Specialist to join the Quality Assurance and Process Improvement Team (QAPI). As a Behavioral Health Clinical Specialist with QAPI, you will help fulfill federal and state mandates to ensure quality, integrity, and compliance within Mental Health and Substance Use Disorder programs and support efforts to detect fraud, waste, and noncompliance in healthcare programs funded by state and federal sources. You will contribute to maintaining an effective and responsive auditing and monitoring program by ensuring that the Behavioral Health Division and its contracted providers are following all regulatory and contractual requirements related to Medi-Cal member rights, grievances, and appeals. In addition, you will collaborate with Health Services staff, external stakeholders, and members/clients to adequately process, track, and resolve member grievances/appeals.
As the ideal candidate for this position, you will possess many of the following:
The ability to use clinical expertise and judgement to resolve member grievances Familiarity with Medi-Cal grievance/appeal and site certification requirements Experience working with individuals receiving Specialty Mental Health Services The ability to communicate complex regulatory requirements and findings to various audiences The ability to collaborate with varying internal and external stakeholders to achieve your goals A passion for supporting behavioral health services and contributing to system-wide improvement
Application submissions require the Supplemental Questionnaire to be completed.
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Minimum Qualifications
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Experience and Education: Any combination of education, training, and experience which would likely provide the knowledge and abilities listed. Normally, this would include a Master's Degree or higher in social work, counseling, psychology, or a related field from an accredited college or university; and two years of related experience as a Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, Licensed Professional Clinical Counselor, licensed Psychologist, OR a successor licensure recognized as equivalent by the State of California. Special Requirement: Possession of either a valid, current Licensed Clinical Social Worker license, Licensed Marriage and Family Therapist license, OR Licensed Professional Clinical Counselor license, issued by the Board of Behavioral Science Examiners, State of California; OR possession of a valid, current license as a Psychologist issued by the State of California, Board of Medical Quality Assurance, Psychology Examining Committee; OR possession of a successor licensure recognized as equivalent by the State of California. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position.
The position advertised on this announcement does not require possession of a valid California Driver's License.
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Knowledge, Skills, and Abilities
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Considerable knowledge of: prevention, treatment, and rehabilitation techniques used in the identification and treatment of mental illness and emotional disorders; federal, state, and local laws, ordinances, rules, and regulations associated with mental health treatment and education programs; the social, psychological, and physiological effects of mental disorders; principles, methods, and techniques used to develop formal and informal training programs associated with assigned specialty areas; methods and techniques used to develop community information and education programs; the scope and activities of community based agencies involved in the education and treatment of mental health, including wellness and recovery, and strength based approaches with clients and their families. Knowledge of: modern methods and techniques used to lead, plan, and control the work of others. Ability to: plan, assign, supervise, review, and evaluate the work of staff; plan, organize, conduct, and evaluate the effectiveness of training and education programs, including training staff in clinical casework techniques and methodologies; provide lead direction to a multi-disciplinary mental health treatment team; use community resources to establish and maintain effective community programs to assist in the care, prevention, education, and treatment of mental health clients and their families; assess situations, identify problems, develop acceptable problem-solving options, anticipate possible risks associated with each option, and determine appropriate course of action; work effectively with a multicultural client and family population with diverse background and needs; establish and maintain effective working relationships on a multi-disciplinary team with peers, supervisors, subordinates, members of the public, other County employees, community agency staff, and others who have an interest in mental health prevention and treatment; supervise individual and group behavior and provide necessary support; prepare clear and concise oral and written reports; lead, plan, and control the work of others.
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Selection Procedure & Some Helpful Tips When Applying
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- Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
- You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
- You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
- Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.
Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. Application submissions require the Supplemental Questionnaire be completed. Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application and Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Personally identifiable information (PII) is removed from the standard application fields and applicable attachments. This PII blind screening practice redacts a candidate's personal information that could potentially influence or bias the scoring process. Personal information includes the applicant's name, former last name, address, phone number, email, driver's license number, school name, education start and end dates, age, date of birth, gender, and race. This PII blind screening practice helps contribute to a fair and equitable examination process. Each applicant will be evaluated based on the following criteria:
- Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.
Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application and Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application and Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. Additional Information A background investigation may be required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. How to Apply Applications are accepted online at www.yourpath2sonomacounty.org. Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job announcement must be received by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: PPB
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