Consultant, Operations Business Integration

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world.

Progress starts with you.

TheCase Investigations & Enforcement(CIE) teamconsolidatesrules development and complianceand all ecosystem compliance programs acrossPayment Ecosystem Risk and Controls (PERC)to ensure a consistent enforcement process across Visa's rules, fraud, and integrity disciplines.

This is anindividual contributor role,who willprovide supportto the global leadership team toachieve the future ofCIE.Furthermore, they will partner with team members acrossCIEtomanage the design and implementation of a portfolio of initiatives to supportCIE progressand implementation ofOKRs, business planning,townhalls, partner and leadership materials.

Core responsibilities include:

• Support the creation of annual strategic plans and materials to support theCIEleadership team, and associated business integration plans to include financial budget management.
• Lead creation of Power Pointmaterials forvarious business updates such as:Townhalls,executive leadership presentations,partnerand stakeholder updates,monthly OKR progress, etc.
• Facilitate leadership alignment and collaboration by driving clarity across operations, risk technology, and program management workstreams.
• Develop andmaintainprogram initiativeintake andtracking infrastructure, along with associated initiative progress tracking and status updates at various levels of the organization
• Create and manage centralizedbusiness requirements for CIEtechnology portfolio, including intake, prioritization,oversight of requirementsdevelopment to align to future stateand partnership with product partners through theend-to-endlifecycle
• Monitor internal initiatives, track progress, escalate risks, and drive execution across crossfunctional teams.
• Define and manage a standardized and consistent process based on change management principles for the implementation of initiatives
• Partner with business partners acrossCIEto support effective design and development of initiatives per standard project management principles
• Excellent attention to detail in developing change initiative plans,leveragingRACI, business case, cost / benefit analysis,impact assessments, risk mitigation plans,and overall project management principles

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Basic Qualifications:

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications:

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Highly analytical and critical thinker with proven ability toleveragedata to conduct analysis todeterminebusiness case around issues which areoften complexin nature, including financial cost benefit analysis.
• Strong interpersonal skillsrequiredtocoordinate wider projects, delegate tasks and influence others within job function and may provide guidance to otherCIEprofessionals
• Ability to workindependently under limited supervision,workeffectively under pressure and shifting priorities,andproactive and resilient when dealing with complexchallenges in a matrixed environment.
• Experience gathering business requirements and translating needs into successful deliverables
• Ability to set priorities and manage expectations, and work both as part of a team and independently
• Strong analytical andcommunication (written and verbal)skills enabling one to partner with and clearly articulate a portfolio of work across various regions and stakeholders
• Respond resilientlyto newor shiftingpriorities and challengesand urgent requests with limited time
• Action orientated and be prepared to act responsibly with limited informationand apply sound business analysis to limit the downstream impact of decisions
• Fullyversed and experiencedin MS Word, MS Excel, MS PowerPoint, MS Outlook, andSharePoint

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 109,800 to 186,000 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.