RISE Business Systems Manager

The RISE Business Systems (RBS) Manager is responsible for driving continuous improvement initiatives across the organization to enhance efficiency, quality, and overall performance. This role leads efforts to streamline processes, reduce waste, and implement best practices using data-driven methodologies. The ideal candidate is a strategic thinker with strong analytical skills and a passion for operational efficiency.

Key Responsibilities:

• Lead and execute continuous improvement initiatives using methodologies such as Lean, Six Sigma, or similar frameworks.
• Analyze current business processes to identify inefficiencies, gaps, and opportunities for optimization.
• Collaborate cross-functionally with departments to implement process improvements and ensure alignment with organizational goals.
• Develop and monitor key performance indicators (KPIs) to track operational performance and identify opportunities for improvement.
• Facilitate workshops, training sessions, and coaching to build a culture of continuous improvement across our locations.
• Manage change initiatives and ensure successful adoption of new processes and systems.
• Conduct root cause analysis and implement corrective and preventive actions with team members.
• Drive standardization of processes and documentation across the organization.
• Report on progress, risks, and results to senior leadership.

Qualifications:

• Bachelor's degree in Business, Engineering, Operations Management, or a related field (Master's preferred)
• 5+ years of experience in business operations, process improvement, or a related role
• Proven experience with Lean, Six Sigma (Green Belt or Black Belt preferred), or other continuous improvement methodologies
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and stakeholder management abilities.
• Experience working in cross-functional and matrixed environments.

Preferred Skills:

• Certification in Lean Six Sigma or equivalent
• Experience with data analysis tools (e.g., Excel, Power BI, Tableau)
• Project management experience or certification (PMP or equivalent)
• Familiarity with change management and people influencing

Key Competencies:

• Strategic thinking
• Results-driven mindset
• Leadership and influence
• Adaptability and resilience
• Continuous improvement mindset

Work Environment:

This role typically operates in a professional office environment but may require occasional travel to operational sites. The position may involve managing multiple projects simultaneously in a fast-paced setting.

Reporting Structure:

Reports to: Vice President of Operations

Direct Reports: May include Process Improvement Analysts or Continuous Improvement Specialists

Position Type and Expected Hours of Work:

This is a full-time, on-site, position. Days and hours of work are typically Monday through Friday with specific hours to be mutually agreed upon.

Travel:

There is no expected travel required for this position.

Compensation and Benefits:

• Health care benefits through United HealthCare.
• Delta Dental and Vision Service Plan.
• Paid time off and holidays.
• Employer-matching 401(k) retirement plan.
• Employer-paid Employee Stock Ownership Plan (ESOP).
• Employer-paid life and AD&D insurance; access to short and long-term disability insurance.
• Tuition reimbursement.

Who We Are

The RISE Group is an employee-owned, professional engineering firm that provides a complete range of consulting, design, and energy services to customers throughout the United States and internationally. Our multi-disciplined engineering and technical staff specialize in failure analysis, engineering design, process optimization, and condition assessment. Our work demonstrates how creative collaboration can produce outstanding results for our clients and our communities.

Our Culture

At RISE, our customers come from all walks of life -- and so do our employees! We hire amazing people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We can confidently state that we are successful as a direct result of our diversity.

From day one and throughout your career with us, you'll find a workplace culture with expansive personal & professional development opportunities, cutting edge technology, a place where relationships are valued, and work/life balance is always a priority.

We are committed to diversity, equity, and inclusion (DEI) within our workplace and in our communities. It is our policy to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.

RISE Group Inc. is an E-Verify participant and will conduct background investigations and pre- employment screening of candidates for employment Pre-employment activities will be conducted on qualified applicants after acceptance of a job offer.

RISE Group Inc. is an employee-owned company and an equal opportunity/affirmative action employer. We welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, veteran status, disability, or any other classification protected by law.