New

IT Plant Support

Agropur, inc.
parental leave, paid time off, paid holidays, 401(k)
United States, South Dakota, Lake Norden
Apr 23, 2026
Job Type:Regular People are at the heart of everything we do. We believe in working together, speaking honestly, taking ownership, and creating value in everything we deliver. Our culture is built on collaboration, accountability, and a shared commitment to growing stronger together. Joining the team means being part of an environment where people support each other and take pride in making a real impact. At Agropur, accountability is part of everyday work. We expect everyone to take ownership of challenges and act. We are looking for an IT Operations Technician in Lake Norden, SD for plant production IT support. A clear framework that enables you to take ownership: Medical, Dental, Vision, Life, Short and Long-term Disability Insurance 401(k) with 7% company contributions 3 weeks Paid Time Off Paid holidays and 2 floating holidays Paid parental leave Advancement Opportunities Salary range 004: $69,500 a $86,900 (Salary will be determined based on skills, education, training & experience related to the position.) Monday - Friday with occasional on-call (premium) 100% onsite work Possibility to travel for work at other Agropur sites as needed What you will take ownership ofon a daily basis: The IT Plant Support is responsible for keeping local IT operations at 100% uptime and preventing and minimizing the impact of downtime incidents caused by IT failures as a member of the IT USA group. By diligently fulfilling these roles and responsibilities, the IT Plant Support will significantly contribute to the efficient functioning of IT systems within the plant, ultimately supporting overall productivity and success. Maintain infrastructure, including preventive maintenance and cleaning MDFs/IDFs Maintain up-to-date inventory records for all local IT assets Work in partnership with local Automation (OT) team. Build and maintain strong synergy between IT and OT Install, configure, maintain, and troubleshoot a wide range of hardware and software Isolate, reproduce and analyze a wide range of complex technical issues and drive their resolution, either directly or through escalation depending on urgency and complexity. Resolve incidents and requests in a timely manner to eliminate downtime and prevent cost overruns Support local and global IT projects. Communicate effectively with supervisor and plant operational leaders. The profile that can truly own the role: Bachelor's Degree in Computer Science or related field is an asset Equivalent combination of education and/or experience may be considered. Minimum three (3) years of relevant experience as a technical advisor required. Experience in a plant/manufacturing environment preferred. An environment where commitment and accountability are recognized. Agropur welcomes people from all backgrounds and origins. We are proud to be an employer with a diverse community and are committed to providing a respectful and inclusive experience for all employees and applicants. We will work with candidates who request accommodation. Please note that an adequate knowledge of French is required for positions in Quebec.Agropur uses artificial intelligence technology to assist our recruiters in screening, assessing, or selecting applicants for this position. In this text, the use of the masculine gender to designate persons is intended only to lighten the text.