People Operations Program Manager

Waymo's People team recruits and supports the world's best talent (including, we hope, you). Our HR business partners, program administrators, staffers, and compensation specialists help our employees attain their full potential in a healthy, considerate and supportive environment. We take our role as stewards of Waymo's culture seriously.

This role follows a hybrid work schedule and reports to our Manager, People & Talent Acquisition Operations.

You will:

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  Immigration & Mobility Coordination: Act as a go-to resource for employees and recruiters on immigration status and mobility. You'll handle immigration paperwork, support "Geo-flex" transitions, and assist with the logistics of global assignments (STA/LTA).

  
  
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  Leave of Absence (LOA) Support: Independently manage Tier 1 and Tier 2 requests for FMLA, CFRA, Military, Parental, and disability (STD/LTD) leaves. Track cases from initial inquiry through the return-to-work process.

  
  
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  The Interactive Process: Facilitate the ADA interactive process, partnering with managers and Talent Acquisition to identify reasonable accommodations, light-duty, or transitional placements while mitigating legal exposure.

  
  
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  Scaling Engagements: Manage the increased volume of research collaborations and inter-company engagements, ensuring administrative processes scale with business growth.

  
  
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  System Optimization: Propose and implement improvements for People Operations tools and external partnerships to increase efficiency.

  
  
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  Subject Matter Expertise: Serve as the SME for leave policies, providing high-level guidance to HRBPs and managers. Deliver benefits presentations during onboarding, onboarding support, maintain the "Benefits at a Glance" and internal Waymonewt sites, employee offboarding support, and helping with signature processes where needed.

  
  

You have:

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  HR Experience: 6+ years of experience in an HR Generalist or specialized HR support role.

  
  
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  A minimum of 2+ years of experience managing LOAs or working on the interactive accommodations process

  
  
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  Independent Delivery: Proven ability to drive execution across teams and manage projects autonomously throughout the employee lifecycle.

  
  
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  Strategic Problem Solving: Ability to anticipate roadblocks in HR workflows and propose scalable solutions that align with Waymo's long-term objectives.

  
  
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  Execution mindset, clear communication, and a proven ability to handle sensitive information with the utmost confidentiality.

  
  

We prefer:

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  Regulatory Mastery: Thorough understanding of legislative frameworks including ADA, FMLA, CFRA, and PFL.

  
  
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  Proficiency in ServiceNow or similar platforms to track metrics, streamline internal ticketing, and improve operational transparency