Remote New

Commercial Real Estate Loan Servicing Manager - Remote

Symetra
paid holidays, sick time, 401(k)
United States
Apr 23, 2026
Symetra has an exciting opportunity to join our team as aLoan Servicing Portfolio Manager! About the role This role is responsible for maintaining the integrity and security of a segment of the organization's real estate loan portfolio. Responsibilities include collaborating and maintaining relationships with mortgage bankers, borrowers and attorneys. Prepare and complete analysis and recommendations for loan events in accordance with the terms of the loan and outside the terms of the loan, this may include assumptions, modifications, collateral replacement, guarantor replacement and others. This is a remote role with required travel to the Bellevue office for in-person events a few times per year. What you will do Provides day-to-day facilities management support across multiple Northeast offices and Bermuda, ensuring consistency in workplace standards and operations. Oversees maintenance, repairs, and preventive services across all assigned locations, coordinating with property management and vendors. Prepare and complete written analysis and present to AVP Loan Administration and Senior VP. Analysis will include property economics, valuation, comparative vs. market trend, tax analysis, etc. Collaborate with management in making recommendations. rack loan events; Perform closing functions for loan events in collaboration with outside legal counsel and senior portfolio managers/AVP loan administration. Working comprehension and review of commercial loan documents, entity vesting documents, title reports; select, prepare and complete documents including NDA's, loan modification agreement, assumption agreement, escrow agreement, guaranty, lender instructions, etc. Independently interact with internal and external clients. External clients includes mortgage bankers, borrowers, legal counsel, escrow and title companies; may attend MBA national conference. Direct communication with mortgage banker for problem solving, real estate tax delinquency, mortgage payment delinquency, non-compliant insurance coverage, mortgage banker performance, etc. Assist less experienced staff with boarding and boarding review. Lead and participate in special projects assigned by Manager or Department Manager. Why work at Symetra "From day one, I felt welcomed and encouraged to bring my full self to work. Symetra truly lives up to its commitment to Diversity, Equity, and Inclusion-it's more than just words here; it's part of the culture." - Whitney T., Talent Development "I chose Symetra because I heard it was a pro-employee company-and it's absolutely true. The work environment is supportive, the people are great, and the benefits are generous. Symetra truly cares about its employees. The relaxed atmosphere and opportunities to learn and grow-both within your role and beyond-make it a great place to build your career." - Alicia L., Claims Examiner What we offer you We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. Flexible full-time or hybrid telecommuting arrangements Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% Paid time away including vacation and sick time, flex days and ten paid holidays Give back to your community and double your impact through our company matching Want more details? Check out our Symetra Benefits Overview Compensation Salary Range:$72,700 - $121,100 plus eligibility for annual bonus programs Who you are 2-5 years of experience in commercial real estate lending, loan servicing, or portfolio management. Demonstrated ability to analyze financial statements, assess risk, and support recommendations on loan events. Strong attention to detail with the ability to manage multiple transactions, documents, and deadlines accurately. Effective written and verbal communication skills, with experience working with internal and external stakeholders (e.g., borrowers, mortgage bankers, legal counsel). Proven ability to work independently while contributing to team-based problem solving and decision-making. High school diploma required. We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: https://symetra.eightfold.ai/careers Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." Internet Type: Fiber, Cable (e.g., Comcast, Spectrum), or DSL. Not Permissible: Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in: Disqualification from the recruitment process Withdrawal of a job offer Termination of employment and other criminal and/or civil remedies, if fraud is discovered #LI-BV1 #LI-Remote