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Manager Human Resource Operations

Zep Inc
United States, Georgia, Atlanta
4401 Northside Parkway Northwest (Show on map)
Apr 22, 2026

About Zep Inc.

Zep Inc. is a leading manufacturer of cleaning solutions for businesses and consumers with operations across the U.S, Canada, and Europe. Our purpose is to make the planet cleaner, safer, and more productive. To fulfill our purpose, we focus on understanding and solving cleaning needs for consumers, as well as business customers across a variety of segments including transportation, industrial, institutional, and food & beverage. We also have a strong presence in the consumer-packaged goods (CPG) segment, where we develop products to help consumers and businesses maintain a clean and safe environment. Our products can be found online and at retail shelves at outlets like Home Depot, Amazon, Lowe's, Ace Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well recognized and established brand names, such as Zep, Enforcer, Misty, TimeMist, TimeWick, and Country Vet. Zep was founded in 1937 and is headquartered in Atlanta, GA. In 2021, Zep became the official cleaning partner of Atlanta United FC.

Job Description:

Human Resource Specialist

About Zep, Inc.:

Zep Inc. is a leading manufacturer of cleaning solutions for businesses and consumers with operations across the U.S, Canada, and Europe. Our purpose is to make the planet cleaner, safer, and more productive. To fulfill our purpose, we focus on understanding and solving cleaning needs for consumers, as well as business customers across a variety of segments including transportation, industrial, institutional, and food & beverage. We also have a strong presence in the consumer-packaged goods (CPG) segment, where we develop products to help consumers and businesses maintain a clean and safe environment. Our products can be found online and on retail shelves at outlets like Home Depot, Amazon, Lowe's, Ace Hardware, Grainger, HD Supply, Walmart, Publix, and many others. We market our products under well recognized and established brand names, such as Zep, Enforcer, Misty, TimeMist, TimeWick, and Country Vet. Zep was founded in 1937 and is headquartered in Atlanta, GA.

Role Summary:Human Resource Specialist

The Human Resource Specialist will report to the Vice President of Human Resource Programs. As part of both the Associates Services team in HR, this roll will be exposed to and gain experience in both HR operations along with being responsible for the overall management of the corporate office. The corporate office is in Grade A office space in the Galleria complex and is in easy walking distance of the Battery.

Responsibilities:

  • Recruiting for open SG&A positions including, sourcing and screening job applicants, interview, verifying references, processing background screens and onboarding new hire. He/she will partner and maintain relations with third-party recruiting firms to fill some positions.
  • Responsible for onboarding SG&A new hires, including ensuring all documentation is received and recorded in the Workday system. This also includes working cross-functionally to ensure an excellent new hire experience.
  • Responsible for maintaining and delivering the New Hire Orientation webinars for the U.S.
  • Will coordinate with field HR professionals to ensure maintenance of employment records and data in the Workday HRIS meets state, federal and company document requirements.
  • Execute and process severance agreements in partnership with VP of Human Resource Programs and Director of Payroll.
  • Works with the VP of Human Resource Programs to facilitate wellness programs.
  • Prepares information for annual audits, surveys, tax returns and other compliance reporting.
  • Manage all HR legal records requests to ensure timely and accurate response.
  • Conduct background screens and employment verifications.
  • Review all unemployment claims and leaves of absence with third-party vendors.
  • Maintain and manage all HR files, including centralized I9 files for North America.
  • Responsible for companywide communications via Microsoft Outlook email distribution and mail merge.
  • Partner with the VP of Human Resource Programs to develop and deliver HR training material for N.A. This includes creating and maintaining HR program documentation for the Zep HR team.
  • Support annual open enrollment execution, including planning, communication, and employee education.
  • Conduct Live and Virtual sessions to explain benefit options and changes.
  • Serve as primary contact and responsible for all benefit billing invoices in Concur and other vendor invoices as necessary.

Qualifications:

  • 3-5 years of experience in either Human Resources in operations support, recruiting and/or as an HR Generalist.
  • Bachelor's degree or equivalent.
  • Experience sourcing and engaging with candidates of varying experience levels and backgrounds for a wide range of roles.
  • Experience working with an HRIS; Workday experience strongly preferred.
  • Proactive self-starter, excited to take on new challenges and contribute to innovative solutions.
  • Exceptional teamwork, adaptability, critical thinking, and multi-tasking skills.
  • Excellent written, verbal, and interpersonal communication skills
  • Ability to maintain confidentiality and use discretion when dealing with sensitive personnel issues.
  • Enjoys working in a fast-paced environment.
  • Excellent Customer Service!
  • Proficient with Microsoft 365, Excel, Word and PowerPoint

Our Values

At Zep, we have developed a set of values focused on bringing even greater cohesion to our workplace. As part of this plan, we introduced a values framework called S.P.E.E.D. to align with our purpose of making the planet cleaner, safer, and more productive.

  • Stewardship: We continuously improve the safety of our people and products, and we protect the planet by innovating solutions to reduce our environmental impact.
  • Passion for Problem Solving: We listen to our customers and actively work to find solutions for unique situations. We think creatively to innovate and seize opportunities that will drive growth and make all our customers' and consumers' lives better.
  • Empowerment: We encourage and lead our people to be accountable by equipping them to make decisions and own the outcome
  • Expertise: We create innovative solutions and partnerships that are relevant to service our communities and customers.
  • Doing the Right Thing: We expect our people to understand ethical boundaries and be inclusive of other backgrounds, ideas, and perspectives. Demonstrating honesty, respect and integrity in all actions is always expected.

Zep Inc. is an organization that is committed to diversity within its workforce and encourages all interested candidates, including women, minorities, & former military personnel to apply. It is the policy of Zep Inc. that all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, disability or sexual orientation.

As an Equal Opportunity and Affirmative Action Employer, Zep Inc. provides full employment opportunities to all qualified persons without regard to race, creed, color, religion, gender, sexual orientation, national origin, age, disability, marital status, ancestry, or veteran status or any other distinction outlined in all applicable federal, state, and local laws.

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