Inside Sales Representative

At MacDonald-Miller Facility Solutions ("MacMiller") we make buildings work better. As the Northwest's leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial buildings. With our over 1,600 employees across 13 offices, there is a breadth and variety of work to keep you engaged and inspired.

We enjoy a well-respected history of exceeding our customers' expectations and executing with distinction. Our clients trust their toughest projects with our integrated teams, including:

• New construction - Engineering, fabrication and installation of mechanical systems for new projects following lean construction practices
• Special projects - Retrofits and mechanical repairs for existing buildings for new efficiencies
• Service - scheduled preventative maintenance ensuring tenant comfort, and 24/7 emergency response
• Building performance - Control systems, fault detection, energy services and remote monitoring
• Energy & Sustainable Solutions - Acting as the Prime Contractor, we deliver design-build energy-efficient solutions in the built environment for private and public sector clients

People love to work at MacDonald-Miller, and it's because we all share the same Core Culture Values:

• Collaboration - Diverse players, one team, a common vision. Collaboration is our foundation and critical to the success of the company. Every team member is valued and brings a diversity of strengths to help us meet our common vision.
• Dedication - We are dedicated to personal and professional excellence. We execute with distinction by doing the right thing and following through on our commitments.
• Safety - Everyone deserves a safe workplace. Safety is more than hardhats and boots, it's an attitude and the environment we create. Every day, everyone goes home to their families.
• Community - We are proud to be part of MacDonald-Miller. We actively seek to build relationships and know each other as individuals. Together we create an environment that is welcoming, caring, and trusting.
• Innovation - We are committed to continuous, creative problem solving. Innovation is how we stay an industry leader. We always strive to challenge and better ourselves.
• Fun! - Take the work seriously, but never take ourselves too seriously. It's possible to be both serious professionals and good-natured people you enjoy working with. We strive to be both.

Inside Sales Representative - This is where you come in.

We're looking for two Inside Sales Representatives to support our maintenance base by primarily handling incoming requests for HVAC maintenance proposals. In this role, you will focus on inquiries from internal teams and external customers, developing tailored maintenance proposals for commercial buildings. You will also proactively engage with current clients from other business units to propose warranty service maintenance scopes. In return for achieving aggressive goals, you'll get rewarded with more to own, a ton of growth opportunities, and more freedom than you've probably ever had.

Top 3 Things to Deliver in Your First Year to Be a Hero

• Partnership - Foster strong internal integration and supportive working relationships with field teams, service managers, and other departments.
• Sales & Proposals - Deliver high-quality, timely maintenance proposals that clearly communicate the company's capabilities and the benefits of partnering with a full-service mechanical contractor.
• Customer Base - Protect, maintain, and grow the customer base by converting inquiries into signed Service Agreements.

The Inside Sales Representative role reports to Laura Tatro - Inside Sales Manager on a collaborative team working on a variety of projects and initiatives to support our growing business. This highly visible role interacts with all levels and functions within the organization.

Your Background: What Kind of Person Thrives in This Role?

You should have...

• Excellent communication, customer service and follow-up skills
• The ability to quickly understand customer needs
• Expertise leveraging your product knowledge to build strong relationships and close deals
• 3-4 years of experience in a mechanical, sales or administrative role

And everyone you work with should describe you as...

• Exceedingly high ownership of tasks and clients
• Passionate with a can-do attitude
• A very strong communicator
• A creative problem solver

And you should be motivated by...

Building strong relationships with internal teams and customers, understanding their needs, and providing solutions that effectively address those needs

• Empowering yourself to learn how to do something. If you need a ton of handholding or a micro-manager boss, this is not the place for you
• Working in a lean, results-oriented environment, where you'll be expected to do more, take on more, and achieve more every year
• Having fun in an environment high on transparency, open to innovative new approaches with a supportive family feel

Compensation: $70,000 - $85,000/year with additional commission compensation

MacDonald-Miller Facility Solutions presently provides employee coverage for:

• Medical, dental, vision for employees (coverage available for dependents for shared premium).
• 401k retirement plan including Company matching.
• Vacation and Sick Compensation (PTO), and Holiday Pay!
• Disability income protection including short term and long-term disability.
• Employee and dependent life insurance.
• Wellness Program.
• Employee Assistance Program.

Where you will work

These two positions are hybrid, and we would expect you to be in the office at least three days per week.

We are open to hiring candidates located in Seattle, Bellevue, Lynnwood, Portland, Kennewick, or Spokane. Our office locations are as follows:

• Seattle HQ: 17930 International Blvd, SeaTac, WA 98188
• Bellevue: 15395 SE 30th Pl, Suite 120, Bellevue, WA 98007
• Lynnwood: 16531 13th Ave W, Suite A-101, Lynnwood, WA 98037
• Portland East: 12911 NE Airport Way, Portland, OR 97230
• Portland West: 14275 NW Science Park Dr., Portland, OR 97229
• Kennewick: 106010 E Wiser Pkwy, Suite B, Kennewick, WA 99338
• Spokane: 421 N Freya St., Spokane, WA 99202

Interested in learning more?

If you're ready for an adventure and are interested in being considered for this role, click apply to start the conversation! Or if you know someone who currently works at MacDonald-Miller, reach out to them to get introduced to the team!

MacDonald-Miller Facility Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.