New

Corrective Action Program Specialist - Entry Level

NiSource Inc.
$69,900.00 - $105,000.00
United States, Indiana, Merrillville
Apr 22, 2026
Corrective Action Program Specialist - Entry Level Full Time Perm Way of Work: Hybrid Salary: $33.60 - $50.48, plus 4% annual bonus Location:Merrillville, IN NiSource is one of the largest fully regulated utility companies in the U.S., serving millions of customers across six states. We're more than an energy provider-we're a team committed to innovation, inclusion, and growth. At NiSource, you'll find a workplace that encourages collaboration, supports professional development, and empowers employees to make an impact. The Corrective Action Program (CAP) is a foundational component of the NiSource Safety Management System and a critical driver of operational excellence at NiSource. It offers a simple way to document identified risks and utilize a systematic process to review, prioritize, address, and track progress to reduce risks. The CAP Specialist is responsible for the timely, accurate screening and assignment of CAP Condition Report and asset related Event and Near Miss submissions through the CAP Digital Platform. The CAP Specialist is also responsible for assisting the Operational Excellence Lead - CAP Execution with supporting stakeholders through various CAP Condition Report workflow steps and preparation of State Risk Table meetings. Your responsibilities may include, but are not limited to: Ensure the timely, accurate processing of CAP Condition Reports and asset related Events and Near Miss reports in accordance with CAP review process from screening to evaluation. This includes outreach to CAP Condition Report and asset related Events and Near Miss submitters. Attend and present screening assignments during daily CAP Review Board Meetings Assist with the preparation of State Risk Table meetings Act as a safety champion. Influence and inspire others to uphold safety and risk expectations and to identify and correct conditions that affect the safety of the public, our employees and contractor partners. You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Experience listed below could be obtained through a combination of school work, classes, research, or any relevant previous job or internship experiences. Minimum Qualifications Bachelor's Degree or equivalent work experience 1+ year of customer service experience Experience analyzing data and determining trends Ability to build strong relationships with key stakeholders with all levels of the organization (front line employees, leaders, managers, and executives) Ability to learn new systems and become proficient with them (e.g. Corrective Action Program / Safety Management Systems) Preferred Qualifications Associate's Degree or two years equivalent work experience. 1+ year of experience working in the utility industry, with electric or gas operational experience Safety Management System experience working with a Corrective Action Program for risk management Knowledge and understanding of American Petroleum Institute (API) Recommended Practice (RP) 1173 Disclaimer The preceding description is not designed to be a complete list of all duties and responsibilities required of the position. #Hybrid #NiSource #EnergyJobs #Utility #Utilities #NowHiring #NewGrad #EntryLevel #CAP #CorrectiveActionProgram #SMS #Risk #Safety #Indiana #EntryLevel #MerrillvilleIN #Merrillville #Specialist #CustomerService #Chicago #IL As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations. Work Authorization Authorized to work in the United States without requiring sponsorship. Workplace Connection Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners. Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds. Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment. Equal Employment Opportunity NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle. By applying, you may be considered for other job opportunities. ADA Accommodations If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.comor 1-888-640-3320 Safety Statement Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits. E-Verify NiSourceparticipates in the U.S. Department of Homeland Security's E-Verify program. As part of this process, we provide the following notices to all job applicants: These documents inform you of your rights and responsibilities under U.S. law. You can view or download them using the links below: E-Verify Poster(English and Spanish) E-Verify Participation Poster English and Spanish Right to Work Poster(English and Spanish) If you have the right to work, don't let anyone take it away *Salary Range:** $69,900.00 - $105,000.00 The salary offered to a candidate is based on several factors including but not limited to the candidate's skills, job-related knowledge, and relevant experience, as well as internal pay equity. Posting Start Date:* 2026-04-22 Posting End Date (if applicable): 2026-05-06 Please note that the job posting will close on the day before the posting end date.