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Program Assistant: II

Spectraforce Technologies
United States, California, Downey
Apr 22, 2026
Job Title: Program Assistant: II

Location: Downey, CA (Fully remote)

Duration: 15 months

Hours: 7 AM - 3:30 PM


Description:

  • Support daily operations of assigned programs.
  • Maintain program documentation and records.
  • Assist with budget tracking and reporting.
  • Update program databases and spreadsheets.
  • Help organize program-related events.
  • Prepare materials for training and outreach.
  • Provide comprehensive support to Program Team Leads, Supervisors, and Advisors in the execution of residential and commercial initiatives.
  • Process customer requests efficiently and coordinate with external vendors to ensure timely service delivery.
  • Assist in the development and refinement of program procedures to enhance operational effectiveness.
  • Perform accurate data entry and utilize various computer systems to support program functions; maintain organized and up-to-date filing systems.
  • Communicate program-related information clearly and professionally, both verbally and in writing, to internal teams, vendors, and customers.
  • Respond to customer inquiries via phone, live chat, and email, ensuring a high level of customer service and satisfaction.



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