Quality Specialist

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Quality Specialist with JLL, you will be a dynamic, hands-on, and client-facing leader based on-site at our client's Apex, NC facility. This is an exciting opportunity to act as an Integrated Service Provider (ISP) embedded within a leading pharmaceutical organization, where you will be instrumental in protecting product quality and patient safety. You will drive quality and compliance across manufacturing, warehouse, and distribution operations, building strong client partnerships and confidently leading everything from deviation management and CAPA execution to GxP training and EHS oversight. If you are a proactive professional who thrives in fast-paced, regulated environments and is passionate about making a tangible impact, this role offers a unique chance to shape a culture of excellence.

What your day-to-day will look like:

• Provide boots-on-the-ground quality support for pharmaceutical manufacturing and warehouse operations, ensuring compliance with GMP/GDP and EHS standards.

• Lead deviation investigations from start to finish, including root cause analysis, impact assessment, and authoring effective Corrective and Preventive Actions (CAPAs).
• Develop and deliver engaging GxP and safety training, conduct on-the-floor coaching, and maintain all training documentation to ensure knowledge retention.
• Act as a trusted quality partner to our client, leading meetings, presenting quality metrics, and serving as a primary point of contact for all compliance-related matters.
• Review, approve, and maintain critical quality documentation, including SOPs, work instructions, and reports to ensure they are current and compliant.
• Support internal, client, and regulatory audits by assisting with preparation, participation, and the development of responses and follow-up actions.
• Promote a culture of continuous improvement and safety by conducting routine field inspections, supporting risk assessments (JHAs), and helping investigate any safety incidents.

Required Qualifications:

• Bachelor's degree in Life Sciences, Quality, Engineering, or a related field (or equivalent experience).
• A minimum of 3-5 years of quality experience within pharmaceutical manufacturing, biotech, or regulated warehouse/distribution environments.
• Hands-on experience with deviation and investigation management, CAPA processes, and GxP training development and delivery.
• Proven experience working directly with clients or in an Integrated Service Provider (ISP) role within a client organization.
• Strong written and verbal communication skills with a demonstrated ability to lead meetings and present complex information to clients and peers.

Preferred Qualifications:

• Professional quality certifications, such as Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE).
• Experience or working knowledge of Environment, Health & Safety (EHS) principles within a manufacturing or warehouse setting.
• Familiarity with FDA, EMA, and global GMP/GDP regulations.
• Direct experience supporting audits and regulatory inspections.
• Ability to thrive in a fast-paced, operationally-focused environment.

Location:

• Onsite - Apex, NC

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.