IT Governance Analytics Intern

The Bancorp's Internship program is designed to provide students with a meaningful and challenging hands-on learning experience as well as an inside look into a career in the financial services industry. Interns are immersed into our culture and will work on actual projects within their assigned business line or control function to expand their knowledge and complement their education with real-world job experience.

The IT Governance Analytics Intern will support execution of the Enterprise Technology Governance strategy by delivering data driven reporting, dashboard solutions, and insights that enhance visibility into IT performance, risk, and strategic initiatives. This hands-on, project-based role focuses on building foundational governance reporting capabilities including KPI/KRI definition, dashboard development, and data quality improvements to enable consistent, transparent, and actionable executive reporting. The intern will partner with IT, Risk, Compliance, and Operations teams to transform complex datasets into clear insights, support governance forums (e.g., CTO/COO reviews, risk committees), and contribute to continuous improvement in technology oversight and decision-making.

At The Bancorp, we've spent more than 25 years driving innovation in the financial services industry. As one of the first banks to embrace fintech, we combine technology, expertise and a forward-looking approach to deliver creative, real-world solutions. We work side by side with our partners to help them grow and innovate with confidence. Across Fintech Solutions, Institutional Banking, Commercial Lending and Real Estate Bridge Lending, we provide the people, processes, technology and banking capabilities that turn bold ideas into outcomes.

Join a team that brings urgency and rigor to every challenge and plays a direct role in driving growth for our clients and the communities we serve.

KPI / KRI Development & Data Foundations
• Supports development of a data dictionary and metric definitions
• Maps metrics to available data sources
1. Dashboard Development
   • Enhances one executive-ready dashboard (Power BI, Tableau, or equivalent)
   • Supports creation of standardized reporting views for governance forums
   • Assists in improving consistency and usability of existing reports
2. Data Analytics & Insights
   • Analyzes structured and unstructured datasets to identify trends, anomalies, and performance drivers
   • Produces actionable insights to support decision-making across IT and Operations
   • Assists in building analytical models to evaluate performance, capacity, and risk exposure
   • Helps standardize reporting formats and templates
3. Governance Reporting & Insights
   • Analyzes data to identify trends, risks, and performance insights
   • Supports preparation of materials for governance meetings and executive reporting
   • Presents findings in a clear and structured format
   • Monitors data accuracy, completeness, and consistency across reporting sources
   • Supports documentation of data definitions, lineage, and validation controls
   • Identify and escalate data quality issues and recommend remediation actions
4. AI & Intelligent Automation
   • Explores use of AI tools (e.g., ChatGPT, Copilot, or similar) to enhance reporting and analytics workflows
   • Assists in developing AI-assisted summaries, insights, or narrative reporting for dashboards
   • Identifies opportunities to use AI to reduce manual effort in data analysis or reporting preparation
   • Supports experimentation with prompting techniques and lightweight automation use cases
   • Identifies opportunities to streamline and automate reporting processes
   • Promotes best practices in data management and governance reporting
   • Collaborates with cross-functional teams (IT, Risk, Compliance, Operations) to gather requirements

Qualification Requirements

• Currently pursuing a Bachelor's or Master's degree in:
• Data Analytics, Computer Science, Information Systems, Statistics, or related field
• Preferred:
  • Coursework or internship experience in data analysis, reporting, or visualization
  • Interest or exposure in financial services, banking, regulated environments, technology, or risk management
• Strong analytical and problem-solving skills
• Ability to communicate insights clearly to technical and non-technical stakeholders
• Strong attention to detail, especially around data accuracy and reporting integrity
• Comfortable working in a fast-paced, cross-functional environment
• Proactive mindset with a focus on continuous improvement

Technical Skills Required

• SQL (basic to intermediate)
• Microsoft Excel (data analysis, formulas, pivot tables)
• Experience with data visualization tools (Power BI, Tableau, or equivalent)
• Preferred:
  • Exposure to data modeling concepts
  • Basic understanding of IT systems or SDLC concepts
  • Interest or exposure to AI tools (e.g., ChatGPT, Copilot, or similar

Program Eligibility

• Eligible to work for any employer in the United States for the full duration of the internship. The Bancorp will not assist in applying for visas or altering the visa status of applications.
• Enrolled full-time in an undergraduate college degree program at the rising junior level, junior or senior level standing, enrolled in a master's program or recently graduated within the past six months
• Students must have a cumulative GPA of 3.0, this will be confirmed by the recruiter.
• Pursuing a bachelor's or master's degree directly related to the department for which the internship program is listed.
• Must be available for full-time internship.
• May not be related to any employee of The Bancorp.

This job will be open and accepting applications for a minimum of five days from the date it was posted.

Working at The Bancorp Bank, N.A. and Benefits Information: https://thebancorp.com/company/join-our-team/

Company Culture at The Bancorp Bank: https://www.thebancorp.com/company/company-culture/

The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.

Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history.

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