Spa - Massage Therapist

JOB PURPOSE: Massage Therapists are responsible for guest satisfaction in the spa by performing services to the best of their ability and maintaining Omni standards throughout all procedures.

ESSENTIAL JOB FUNCTIONS:

• As part of the MOKARA Spa team, spa providers are to consistently perform the highest possible standard of treatment, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.
• Responsible for cleaning, sanitizing, and setting up the treatment rooms according to procedures.
• Maintain sanitation of work area and equipment as required by state board guidelines.
• Ensure all professional stock is being used in compliance with the PAR levels to assist with reduction in product waste.
• To begin and end treatments at the published time and ensure correct procedures of all treatments are always being followed.
• Relay, with confidence, both product and service benefits to guests and offer suggested retail and treatment opportunities.
• Strive to consistently produce a minimum of 10% in retail sales daily, weekly, and monthly.

QUALIFICATIONS:

• Minimum 1-year of experience as a Massage Therapist preferably in an upscale salon or spa setting.
• Current State of Forida Massage License.
• Proficient skills in traditional and modern forms of massage therapy.
• Good verbal/written communication skills.
• Attention to detail and excellent organizational skills.
• Commitment to exceeding the expectations of customers, always operating with a strong attention to detail to the client's needs.
• Ability to work well under pressure, managing back-to-back appointments in a high volume 4 diamond environment.

• Must be able to work a variety of shifts, including weekends, evenings, and holidays.

• Responsible and dependable with ability to fulfill on-call scheduling needs.
• Must obtain a current City Business Tax Permit with the city of Fort Lauderdale upon hire.
• Must obtain a State of Florida TIPS Alcoholic Beverage Server Permit.

ENVIRONMENT & POSITION ANALYSIS:

• Move, bend, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance. Stand and/or sit for an extended period or for an entire work shift. Requires repetitive motion, with consistent use of hands and arms.

TOOLS & EQUIPMENT:

• Desktop computer, selected spa program, printer, telephone, copier, fax machine and scanner. Cleaning supplies such as vacuum, mop, broom, duster and chemicals.