New

Patient Financial Rep.

TEKsystems
$22.00 - $26.00 / hr
life insurance, paid time off, sick time, 401(k), retirement plan, remote work
United States, Washington, Seattle
Apr 03, 2026
Patient Financial Services Representative (Remote) Contract Opportunity \| Healthcare Revenue Cycle Start Date: 4/20/26 Please Note: This is a 3-month contracted assignment, it could go for longer if necessary. If you live in WA or OR you'll have the opportunity to go long-term within this role and the company. About the Company Our client is a missiondriven healthcare organization focused on expanding access to care while delivering a transparent, patientcentered financial experience. With an emphasis on operational excellence, collaboration, and continuous improvement, the organization supports patients and providers through modern revenue cycle practices-all within a fully remote, teamoriented work environment. Position Overview The Patient Financial Services Representative plays a critical role in supporting patients throughout their financial journey. This role combines healthcare billing expertise, patient advocacy, and customer service to help patients understand insurance coverage, payment options, and available financial assistance-while ensuring accurate billing, timely collections, and regulatory compliance. This is an ideal opportunity for experienced revenue cycle professionals who are passionate about patient experience and thrive in a remote, fastpaced healthcare environment. Key Responsibilities * Serve as the primary point of contact for patients regarding billing inquiries, insurance coverage, payment options, and financial responsibility * Research and resolve complex billing issues by reviewing account histories and collaborating with internal teams * Process patient payments and document all interactions accurately in the EMR system * Proactively contact patients regarding outstanding balances and negotiate appropriate payment arrangements * Monitor selfpay accounts and follow up on delinquent balances * Identify and resolve billing discrepancies that impact patient balances or payment delays * Conduct financial assessments and administer internal financial assistance or charity care programs * Screen patients for eligibility in government programs (e.g., Medicaid, Medicare) and assist with applications * Calculate and communicate patient financial responsibility estimates prior to services * Collaborate with clinical and operational teams to remove financial barriers to care * Stay current on healthcare billing regulations and payer guidelines * Contribute to performance goals related to collections, patient satisfaction, and account resolution * Participate in process improvement initiatives and remain crosstrained for revenue cycle support coverage * Perform additional duties as assigned Qualifications * Associate's degree in Healthcare Administration, Finance, or a related field * 2+ years of experience in healthcare revenue cycle billing or patient financial services * Strong knowledge of medical terminology, billing workflows, and insurance concepts * Working knowledge of Medicaid and Medicare programs * Proficiency with healthcare billing systems and Microsoft Office (Excel required) * Strong understanding of HIPAA and patient confidentiality requirements * Excellent communication skills with the ability to handle sensitive financial discussions professionally and empathetically * High attention to detail with strong organizational and timemanagement skills * Ability to work independently while collaborating effectively with crossfunctional teams Work Environment * 100% Remote * Must have a quiet, private workspace to maintain HIPAA compliance Compensation * Pay Rate: $22.00 - $26.00 per hour * Overtime: Paid at 1.5x * Contract Length: 3 months Benefits (Eligibility Requirements Apply) * Medical, dental, and vision coverage * 401(k) retirement plan (pretax and Roth options) * Life insurance and AD&D * Short and longterm disability * Health Savings Account (HSA) * Employee Assistance Program (EAP) * Paid time off and leave options Why This Opportunity * Fully remote work with schedule flexibility * Supportive, collaborative team culture * Meaningful, patientfocused work * Opportunity to apply advanced revenue cycle expertise * Competitive hourly pay and benefits Job Type & LocationThis is a Contract position based out of Seattle, WA. Pay and BenefitsThe pay range for this position is $22.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Apr 10, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.