Student Services Advisor

#CA-DS

The Student Services Advisor is responsible for providing comprehensive, year-round operational support across multiple functional areas within the School of Nursing's Student Affairs team. This position possesses broad knowledge about the student lifecycle to perform a range of duties that contribute to the effectiveness of admissions and recruitment, student academic support, student services, and event planning. The role requires strong judgment, independent decision making, attention to detail, and the ability to resolve routine issues and determine appropriate escalation pathways within a high volume, fast-paced environment. This position serves as a key resource for faculty, staff, and students, ensuring consistent, high-quality service aligned with the school's mission and programmatic goals.

The position supports the full student lifecycle, working with varying structures, timelines, and policies of the Nursing Science and Health-Care Leadership graduate degree (NSHL) programs. Responsibilities span from traveling for recruitment and outreach, processing applications, supporting student activities, coordinating academic support programs, managing data, and assisting with event coordination. The role requires the ability to interpret and apply university and program policies and manage sensitive student information. This position interacts regularly with internal and external stakeholders and must demonstrate professionalism, a commitment to inclusive excellence, and strong communication skills.

Apply By Date

4/16/2026 at 11:59pm PST

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position.

• Bachelor's degree in a related field and/or equivalent experience or training.
• Experience working in Student Affairs in health-related degree programs
• Experience with health sciences recruitment and admissions
• Experience with health sciences student and academic support
• Experience handling confidential student records and other sensitive information.
• Experience coordinating complex projects or events in an academic or healthcare setting.
• Experience with public speaking, including presenting to large groups.
• Ability to interpret and apply institutional policies and procedures with accuracy, discretion, and sound judgment.
• Strong organizational and time management skills, with the ability to manage multiple priorities, meet deadlines, and work effectively amid frequent interruptions.
• Excellent written and verbal communication skills, including experience preparing agendas, taking minutes, maintaining documentation, and communicating effectively with diverse populations.
• Demonstrated ability to work effectively with diverse populations including faculty, staff, students, and external stakeholders.
• Strong customer service skills with a student-centered approach. Ability to maintain positivity and good judgement in difficult situations.
• Proficiency with data systems, spreadsheets, and student information platforms.
• High level of attention to detail, confidentiality, and professional judgment.
• Demonstrated independent decision-making skills, including the ability to navigate ambiguity, identify issues, problem solve, and determine appropriate solutions or resources.
• Ability to function with flexibility, initiative, and composure in a fast-paced, high-stake environment.
• Strong interpersonal and teamwork skills, with the ability to collaborate effectively in a dynamic environment.
• Demonstrated project management skills, including the ability to plan, organize, execute, and track multiple projects simultaneously while meeting deadlines.

Preferred Qualifications

• Experience as a registered nurse or physician assistant
• Experience with nursing/physician assistant recruitment and admissions
• Experience with nursing/physician assistant student and academic support
• Experience applying UC Davis and School of Nursing policies and procedures related to graduate admissions.
• Experience working while upholding UC Davis and School of Nursing policies regarding privacy of information (e.g., FERPA).
• Experience with tools such as Microsoft Teams (file sharing), NursingCAS, CASPA, Zoom, Slate, and Power BI.

Key Responsibilities

• 40% - Admissions & Recruitment
• 25% - Student Services
• 25% - Academic Support
• 10% - Data, Operations, and Additional Duties

Department Overview

The Betty Irene Moore School of Nursing at UC Davis advances health and ignites leadership through innovative and interprofessional education, transformative research and bold system change. Leaders at the School of Nursing steadily chart a course of developing education curricula, approaches and programs aimed at keeping pace with the rapidly evolving health-care environment and preparing a new breed of health leaders who are skilled and nimble agents of change.

POSITION INFORMATION

• Salary or Pay Range: $2,145.59 - $3,808.42
• Salary Frequency: Biweekly
• Salary Grade: 142
• UC Job Title: STDT SVC ADVISOR 3 SV
• UC Job Code: 005156
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100
• Shift (Work Schedule): Day, 8 hour
• Location: Betty Irene Moore Hall (HSP029)
• Union Representation: SV - Student Service Advising Professionals
• Benefits Eligible: Yes
• This position is hybrid (mix of on-site and remote work)

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment.
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements.
• Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks