Senior Analyst - Finance Enabling Technology Automation (RPA & AI)

Join Quest Diagnostics as a Senior Analyst - Finance Enabling Technology Automation (RPA & AI) and be a key driver in transforming our Finance operations. We are seeking a motivated and innovative individual who will leverage their leadership, process-driven mindset, analytical prowess, and technical skills to develop and implement intelligent automation solutions, including RPA and Agentic AI, across the Quest Diagnostics Finance team, directly supporting the Manager Finance RPA efforts.

This role requires a unique blend of Finance business process knowledge, process improvement, management excellence, and technical-strategic skills. You will be responsible for the full lifecycle of automations, including project management, documentation, development, testing, implementation, and maintenance.

This is a hybrid position based out of West Norriton, PA (3 days per week in-office). Consideration may be given to remote candidates.

• Drive Automation Strategy: Partner with the Manager to proactively identify, assess, and champion automation opportunities across the Finance team.

• Ensure Governance and Compliance: Work closely with Information Technology and Audit to guarantee all automation solutions adhere to enterprise compliance, risk management, and information security guidelines.

• Lead Full-Cycle Development: Own the end-to-end development process, including constructing and maintaining efficient, reusable, and reliable automations using RPA, Agentic AI, and other enabling technologies (Power BI, Power Query, VBA, Python).

• Manage Comprehensive Testing: Direct and oversee all testing activities, including integration testing, end-to-end process testing, and user acceptance testing to ensure flawless deployment.

• Drive Problem Resolution: Lead the problem identification and error resolution process, including tracking, repairing, and reporting on defects to maintain the health of automation solutions.

• Develop High-Quality Documentation: Author and maintain all essential life-cycle deliverables, including requirements specifications, solution design documents, operational runbooks (SOPs), and training materials.

• Coordinate Stakeholder Approval: Manage the sign-off process with business and technical stakeholders to certify the successful deployment and results of new automations.

• Support Quality Assurance: Contribute to and support all QA activities as needed to ensure the highest quality of deliverables.

• Bachelor of Science degree with a concentration in Accounting, Finance or Information Systems; Master of Data Science is a plus.

• UiPath Automation Developer Professional certification.

• Expert in Microsoft Excel, VBA, Access and PowerBI; Proficiency in Python is highly desired.

• 3+ years of work experience in IT/Finance with strong track record of process improvements and automations.

• Experience with the full RPA lifecycle, from process discovery and design to deployment and support.

• Familiarity with AI/ML concepts and their practical application in finance (e.g., for predictive analytics, anomaly detection). Experience with Agentic AI frameworks or leveraging Large Language Models (LLMs) for automation is a significant plus.

• High level of integrity and professionalism, with a strong work ethic.

• Excellent team, program and project management skills.

• Strong analytical, problem-solving, and facilitation skills.

• A strategic mindset to proactively identify, assess, and prioritize new automation opportunities that align with finance department goals.

• Ability to analyze processes and data to find creative solutions.

• Ability to prioritize and manage tasks across multiple projects in a dynamic environment.

• Excellent time management, verbal, and written communication skills.

• Proactive, persistent, dependable, and comfortable working independently or as part of a team.

• Change management skills to help guide teams through the adoption of new automated processes and technologies