User Experience (UX) Designer - Expert

Title: User Experience (UX) Designer - Expert

Duration: 12 Months

Location: Austin, TX (Local Candidates Preferred - May work remote initially until seat opens in Austin location)

TOP 3 SKILLS:

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  Expertise w/ Foundational UX principles

  
  
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  Experience executing of High Fidelity Design

  
  
• 
  

  Documentation/Project Tracking experience (Confluence, Jira)

  
  

Our Opportunity:

Clients User Experience and Design is responsible for software design across advisor services platforms, which is primarily desktop and responsive mobile. We are a multi-disciplinary group of user experience designers, visual designers, content writers and researchers. We work with strategic business and technology partners across the enterprise to build best-in-class software experiences for our users. Our business is driven by looking through our clients' eyes, which makes it a great place to practice user-centered design. Our purpose is designing tools and experiences that enable users to achieve their financial goals.

The team is responsible for:

Design Consulting

* Facilitate collaborative design sessions including sketching and ideation.

* Lead design reviews and drive decisions.

* Create design solutions with a multi-faceted team considering all aspects of the advisor experience, from consultative to end client/consumer experience.

* Faithfully translate the established patterns and design systems to ensure company goals are met.

* Understand great designs are achieved iteratively.

* Visualize ideas in a clear form (sketch, diagram, wireframe or prototype) and provide appropriate level documentation.

Design Management

* Set expectations with the project team and prioritize activities.

* Create and maintain design schedules.

* Communicate status and agreements with project team.

* Review work with UX managers, keep them updated on project status and escalate items appropriately.

Design Expertise and Execution

* Maintain the high standards set by the group.

* Conduct the primary design activities, create deliverables and conduct QA at an expert level.

* Participate and support research efforts.

* Commit to improving our process and methods with an emphasis on both effectiveness and efficiency.

Teamwork, Collaboration and Engagement

* Work well with all partners to deliver work.

* Support UX team members.

* Strategically listen to feedback and help guide the delivery.

* Collaborative and cooperative.

* Has a design position but is not rigidly fixed when presented with new information.

* Passionate about team, our mission and the needs of our partners and users.

* Enthusiastic about UX design.

Empathy & Curiosity

* Understand user needs, walking in their shoes when possible.

* Focus on innovation and improvement.

* Regularly learns more about design theory, practice and tools.

Why your work matters:

* You will support an engaged set of users who rely on our products to manage their financial lives.

* By researching and understanding the user needs you will be able to impact how our users do business with client

* You will learn how balance functionality against complexity on a highly visible platform which serves millions of advisors and retail customers.

* You will work with an engaged design team that fosters a learning environment.