Job Title: Field Service Technician
Location:
Phoenix AZ 85226
Duration: 3 months Assignment
Shift/Hours: 40hours/week
Summary:
- Primarily field technician work being dispatched to customer sites.
- IT Field Technician tasks include driving to client sites and providing general IT support to multiple customers (retailers, banks, etc.), running break-fix and IMAC calls, and supporting clients.
- The level of support will vary depending on the customer but will include printer, laptop, server, network, and other technology devices.
- We are looking for an experienced Laser Printer Technician with hands-on experience working with Lexmark, HP, Plotter, and Formatter printers and with strong break-fix, hardware repair, and OEM service experience.
Top 2 required skills:
- Hardware repair and hands-on break-fix experience (printers, PCs, POS, etc.).
- Familiarity with ticketing systems.
Work Schedule:
- Monday-Friday, 9:00 a.m.-6:00 p.m. during training.
- Once ready to run calls: Tue-Sat after completing training, 9:00 a.m.-6:00 p.m. (start each day from home).
- No overtime (OT) during training.
- On-call (OC) rotation starts after completing all training and OEM certifications.
Experience:
- 2-5 years preferred, but we will train the right candidate.
Certifications / Education:
- A+ certification is a plus but not required.
- Lexmark certifications and experience are preferred but not required.
- Experience with Lexmark printer break-fix and equipment installs is a strong plus.
- HP, Dell, and Lenovo experience is also desired but not required.
- Coverage area: Phoenix Metropolitan and surrounding areas.
- Location: Phoenix, AZ 85226
Role Expectations:
- The ideal candidate will thrive in a fast-paced environment, demonstrate excellent problem-solving skills, and maintain composure under pressure.
- The technician will be responsible for providing on-site technical support, troubleshooting, and maintenance services to our clients, ensuring that all Service Level Agreements (SLAs) are met within the required 4-6-hour window.
- This role requires extensive driving, efficient routing, and the ability to adapt quickly to changing schedules.
Additional details:
- If contract to hire what is the conversion rate: $21.00/hour
- How many miles per day will the contractor be driving: approximately 50 but in some cases more.
- What radius range should candidates be located from the job location: Phoenix 85226 Metropolitan Area and surrounding area.
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Spectraforce Technologies
$21.00 / hr
Apr 02, 2026