Market Operations Specialist

JOB TITLE: Market Operations Specialist
REQUISITION ID: FOS00HP
DEPARTMENT: Market Operations - Topeka General Office
LOCATION: Topeka, KS
PAY RANGE:
Market Operations Specialist I: $54,400 - $68,000
Market Operations Specialist II: $66,600 - $83,200
Sr Market Operations Specialist: $84,500 - $112,600
Lead Market Operations Specialist: $99,500 - $132,600

Scheduled Work Hours: Monday - Friday 7:00 a.m. - 4:00 p.m. Job may require additional hours as required.

Summary of Primary Duties and Responsibilities:
This role plays a critical part in supporting reliable and efficient market operations by enhancing tools, procedures, and operator readiness. It involves leading initiatives to improve operational awareness, ensure compliance with regulatory standards, and support market participation. The position also contributes to strategic planning, cross-functional collaboration, and continuous improvement efforts that strengthen market operations performance and decision-making capabilities.

Major responsibilities include, but are not limited to:
* Assist in the design and enhancement of operator displays and tools within the Energy Management System (EMS), promoting situational awareness and operational efficiency.
* Implement alarm management across EMS and Distributed Control Systems (DCS), ensuring timely and accurate alerting for system events.
* Manage the implementation of new market tools and coordinate resolution of issues associated with existing tools.
* Develop, review, and maintain operational procedures to ensure safe, reliable, and compliant system performance.
* Identify manual processes that can be eliminated or optimized using automation and digitization efforts
* Support the training and development of system operators, providing guidance on compliance, procedures, and market operations.
* Act as a Subject Matter Expert and help determine operations and compliance strategies to support NERC Compliance including participation during NERC Audits.
* Develop expertise in Regional Transmission Organization (RTO) market protocols and business practices, supporting market participation, settlements, and strategic decision-making.
* Support internal customers with analyses, recommendations, and presentations to inform decision making

Education and Experience Requirements:
A bachelor's degree in business, economics, finance, computer science, information systems, engineering or other related fields is required. While the ideal candidate will have a minimum of five years of demonstrated experience in designing and enhancing systems and programs that support critical business processes, candidates with at least two years of demonstrated experience will be considered.
The following experience or a fundamental understanding of concepts in the following areas is highly preferred: EMS/DCS systems configuration and process enhancements; NERC standards and credential maintenance; RSO/ITO Market operations and protocols; Identifying and implementing process improvements using automation tools; Supporting operator readiness through documentation and training programs.

Skills, Knowledge, and Abilities Required:

• Excellent verbal, written and technical report writing skills
• Must be proficient in the Microsoft Suite
• Working knowledge of data analytics
• The ability to perform general coding/programming to improve daily activities or automate tasks
• Must be able to work independently with little supervision, perform in a team environment as well as effectively communicate with others
• Must possess good problem solving and troubleshooting skills
• Must possess ability to understand work processes and identify areas for continuous improvement
• Ability to establish and maintain effective working relationships
• Familiarity with gas combined cycle and simple cycle plant technologies, coal fired power plants, wind turbines, solar plants, nuclear power plants and associated systems and operation is preferred
• Knowledge of NERC and SPP reliability and compliance requirements related to System Operations also preferred.
• Expected to model Evergy's Talent Framework Behaviors, the foundation for HOW we do our jobs at Evergy. At a minimum, incumbents should be able to demonstrate their ability to progressively develop and exhibit these skills at a proficient level:
  • Evergy's People First Values: Safety, Integrity, Ownership, Adaptability
  • Operational Excellence/Execution: Exerts personal effort and enables the team to achieve performance goals and exhibits a continuous improvement mindset
  • Decision Making: Makes informed, objective, timely and ethical decisions
  • Talent Management: Takes initiate to develop self and team, acts with a mindset of diversity, equity and inclusion and creates an environment to attract top talent
  • Strategic Mindset: Demonstrates sound strategic thinking, knows the business, exercises judgment, influences and persuades.

Licenses, Certifications, Bonding, and/or Testing Required:
Must possess a valid driver's license.

Working Conditions:
Normal office working conditions. Occasionally some additional hours or weekends may be required. Must have a satisfactory work record including good attendance. Overnight travel may be necessary.

Evergy has a clear mission - To empower a better future. Evergy chooses to live this mission by valuing People First. We know that to lead the responsible energy transition and provide affordable, reliable, and sustainable service to our customers and communities, we need a team with a variety of backgrounds, perspectives and skills. We are committed to building a team where everyone - regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status - has a voice and can bring their best every day. Evergy is proud to be an equal opportunity workplace and is an affirmative action employer.

Disclaimer: The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.