System Administration and Network Support/Secret Clearance

Mahalo for your interest in this role! Please see the full position description below and click Start Your Application when ready. For more information about DAWSON, please visit dawsonohana.com

• Salary range - $75,000 to $80,000
• Clearance - MUST have a Secret Clearance
• Location - Fort Sam Houston TX/San Antonio TX
• Benefits - Best-in-class benefits program including medical, dental, and vision insurance; a 401(k) program with employer match; paid vacation and sick leave; employer-paid basic life and AD&D insurance Etc.

DAWSON is looking for a new employee that shall perform system administration tasks to meet security compliance protocols and maintain the functionality and connectivity of both NIPR and APEN/BLCSE networks. The individual must hold the required certifications to execute network operations and maintenance functions as outlined in the PWS including IAT Level II and platform-specific credentials.

Technical Support & User Assistance

• Provide technical assistance to users on both (Battle Lab Collaborative Simulation Environment) BLCSE and NIPR networks, including hardware and software troubleshooting.
• Instruct users on proper system usage, and ensure effective operation of collaborative environments using tools such as Microsoft Teams and Facilitator Pro.
• Build, configure, operate, and maintain both classified and unclassified BLCSE/NIPR networks to support persistent experimentation.
• Ensure networks are capable of enabling onsite and distributed participation, while supporting data collection, file storage, literature archiving, and experimentation data repositories.
• Diagnose and correct technical issues such as registry settings, group policies, User Account Control, permissions, client-server software, ports, and protocols.
• Provide support for LAN hardware (e.g., switches, routers), and maintain connectivity per the MEDCoE/ARNORTH APEN service agreement.
• Be onsite during all experiments to ensure immediate resolution of technical issues or disruptions.
  

  System Administrator/System Maintenance Support

  
  
• Install and configure operating systems (Red Hat Linux/CentOS and Windows variants).
• Perform account creation, printer/driver/patch installations, and system upgrades.
• Establish and manage network shares across Linux and Windows platforms.
• Participate in FCC Technical Work Groups, Admin Work Groups, and related BLCSE operational events.
  

  Operation and Equipment Support

  
  
• Set up, operate, and tear down NIPR and/or BLCSE equipment, including video teleconferencing systems (VTCs) and workstations, for both onsite and distributed events.
• Be prepared to operate from multiple locations, as the BLCSE facility and the contractor's primary workstation may be in separate buildings or rooms.
• Support typically occurs on one network (classified or unclassified) at a time; priority will be set by the Experimentation leadership.
• Submit a weekly facility usage and activity report for the Medical Battle Lab to the government.

We are the Prime. We are assisting our subcontractor in recruiting support

DAWSON is an Equal Opportunity/VEVRAA federal contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

DAWSON's career portal utilizes a third-party applicant tracking system that allows us to send and receive messages, along with our official DAWSON email addresses. Recruiting emails from DAWSON will only come from @dawsonohana.com or @msg.clrco.com. DAWSON will never: Ask you to send money or purchase equipment as part of the hiring process; Require you to download any apps to interview such as Teams, WhatsApp, etc.; Conduct interviews via Teams chat or messaging-only platforms; or Request banking information outside of secure onboarding steps. To verify current opportunities, use this official careers page. If you are ever unsure about DAWSON roles and communications, contact us at comms@dawsonohana.com before taking action.