Email Operations Intern

Description

The End User & Collaboration Services Team at Leidos currently has an opening for an Email Operations Intern. In this role, you will assist our Email Operations Administrators with the daily support and administration of our Exchange Online M365 GCC-High cloud environment, as well as supporting Teams in the cloud, with a focus on maintaining SLO/SLA operational support and coordinating with our Unified Communications Engineering Staff to support our Leidos employees worldwide.

Location: Remote

Primary Responsibilities:

• Review system logs and dashboards proactively to help identify/troubleshoot issues
• Familiarize yourself with Splunk and assist team with improving/optimizing team dashboards
• Assist Email Operations Administrators with operational patching procedures
• Identify and recommend areas of improvement regarding Email Operations support and best practices
• Review Email Operations documentation and assist with updates, as needed
• Assist with development of PowerShell scripts that improve efficiency through automation
• Generate Summaries/Reports and assist with Email and Teams related trouble ticket resolution
• Assist team members with various projects and tasks on an as-needed basis

Basic Qualifications:

• Actively enrolled in an undergraduate or graduate program
• US citizenship required
• Coursework or technical certification related to Information Technology
• Strong interest in or exposure to Microsoft 365, Microsoft Exchange and/or Microsoft Teams
• Strong soft skills in organization, communications and teamwork
• Interest in supporting IT Service Delivery in a large-scale Enterprise environment

Preferred Qualifications:

• Hands-on experience or familiarity with US Government IT Security principles such as NIST, CUI CDI, ITAR, FedRamp, GCC-High:
• Some understanding/knowledge of PowerShell scripting
• Hands-on knowledge and experience with Outlook/Teams client functionality and usage

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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