Security Officer - Lobby Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Welcome Center in Indianapolis, IN, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a professional commercial real estate location as a Front Desk Officer, where you will welcome visitors, manage access and badges, monitor front desk activity, and help to support a smooth, professional environment. In this highly visible role, you will deliver outstanding customer service and clear communication while embodying our agile, reliable, and innovative approach, with teamwork, integrity, and a people-first culture at the heart of everything you do.

Position Type: Full Time

Pay Rate: $21.00 / Hour

Job Schedule:

What You'll Do:

Provide customer service at the front desk by carrying out security-related procedures, location-specific policies, visitor reception duties, and/or emergency response activities when appropriate.
• Monitor access to the property by greeting visitors, verifying credentials, managing sign-in processes, and communicating with tenants, staff, and/or vendors in a professional manner.
• Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, and report details according to site protocols.
• Answer phones, direct inquiries, and support front desk operations while helping to maintain an organized and professional lobby environment.
• Observe lobby and entrance activity, document security-related concerns, and communicate needed information to site contacts and/or Allied Universal leadership.

Minimum Requirements:

• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.