Technical Inside Sales Manager - Industrial Automation

This is a rare opportunity to build something from the ground up. Based in West Chester, OH, the Technical Inside Sales Manager will establish and lead the inside sales function for OTC Industrial Technologies' Industrial Automation Group - recruiting and developing a team, designing scalable outbound sales processes, and staying personally active in selling while the model takes shape. If you're a hands-on leader who wants ownership, not just a title, this role was built for you.

What's In It For You

• Competitive Compensation: Base salary commensurate with automation sales leadership experience.
• Build It Your Way: Full ownership to build the inside sales team, processes, and outbound model from scratch - with leadership support behind you
• Technical Depth: Work with a premium automation portfolio including PLCs, sensors, drives, motion control, robotics, and HMIs
• Cross-Functional Reach: Partner daily with field sales, engineers, customer service, operations, and warehouse teams
• Comprehensive Benefits: Medical, dental, vision + 401(k) with 50% match up to 6%, unlimited PTO, tuition assistance, and career advancement support

Who Thrives Here

• The Working Manager: You're not a pure coach and you're not a solo contributor - you lead the team and stay active in the work yourself
• The Builder: Energized by creating structure where there isn't any - processes, KPIs, outbound cadences, team culture
• Technically Fluent: Comfortable talking automation product with customers and internal engineers alike
• Data-Driven: You manage to metrics - pipeline, quoting performance, activity levels, and customer responsiveness
• Collaborative by Nature: You work across sales, operations, vendors, and customers without friction

What You'll Do

• Build & lead the team: Oversee daily sales activity, quoting, order management, and customer support; build and manage a structured outbound sales model utilizing phone and email outreach to generate new opportunities, expand existing accounts, and drive revenue growth
• Stay active as a working manager: Directly manage a defined set of customer accounts, personally engaging in outreach, opportunity development, and sales execution to help prove and refine the outbound model
• Own performance & process: Develop and monitor KPIs for sales activity, pipeline development, quoting performance, and customer responsiveness; review sales and operational reports to identify trends, resolve issues, and drive improvements
• Solve for customers: Partner with customers in industrial and manufacturing environments to identify automation opportunities and recommend solutions including sensors, controls, motion, drives, robotics, and related technologies; support pricing strategy, product selection, and system configuration
• Collaborate cross-functionally: Work with sales engineers, customer service, assembly, and warehouse teams on accurate quoting, order processing, and delivery; coordinate with operations on inventory, non-stock procurement, consignment, returns, and fulfillment
• Stay sharp on product: Maintain strong working knowledge of automation product lines and vendor technologies to support customers and internal teams; utilize ERP and vendor systems to track opportunities, manage orders, and maintain documentation

What You'll Need

• Experience & Education: Associate degree in Engineering Technology, Industrial Automation, Electrical Technology, or related field - or equivalent experience; 2+ years in industrial sales, automation, controls, or technical distribution
• Leadership Track Record: Proven experience developing and leading a team in a sales or technical environment
• Technical Knowledge: Working knowledge of industrial automation products including PLCs, sensors, drives, motion control, robotics, and HMIs preferred
• Core Skills: Strong consultative selling, customer relationship, and problem-solving skills; excellent communication and collaboration abilities across sales, operations, vendors, and customers; strong organizational and time management skills in a fast-paced environment
• Physical Requirements: Ability to walk, stand, and move within a warehouse or industrial environment; occasional lifting up to 50 lbs

About OTC Industrial Technologies

OTC Industrial Technologies is one of the largest industrial distribution and service companies in the U.S. Our Industrial Automation Group, headquartered in West Chester, OH, serves customers across automation, motion control, robotics, and industrial solutions - with the technical resources and team depth to solve complex challenges at scale.

Learn more about OTC here: About Us | OTC Industrial Technologies