Accounts Receivable Specialist

About Global Industrial

Global Industrial Company (NYSE: GIC) is a leading distributor of high-quality, industrial-strength equipment and supplies, serving organizations of all sizes across a wide range of industries. With more than 75 years of experience, customers rely on us for our broad portfolio of national and private brands, trusted service, and strong value proposition.

We help customers keep their operations running by delivering the right products when they need them-because We Can Supply That.

Why Join Global Industrial

At Global Industrial, we're One Team committed to delivering value and empowering our associates to grow. Our culture is built on:

• Meritocracy & Pay for Performance - Your impact drives your rewards
• High Say-Do Ratio - We follow through on our commitments
• Career Growth & Internal Mobility - We invest in your future
• Collaboration & Accountability - One team delivering real results

Make an impact. Be recognized. Grow your career with us.
Global Industrial - Delivering Value Starts Here

• Expected outbound call volume of 35 to 55 per day.
• Reduce aging bucket 61+ to below 10%.
• Interacts with client Accounts Payable Department regarding status of payments in a fast goal oriented collections department.
• Identifies areas of concern and provides effective problem resolution and suggestions regarding customer account status.
• Providing customer service regarding collection issues, process and review account adjustments, resolve client discrepancies and short payments.
• Responsible for monitoring and maintaining assigned accounts.
• High volume customer calls, account adjustments, small balance write off.
• Accountable for reducing delinquency for assigned accounts.
• Tracks progress of accounts and updates via company data base for weekly aging report.
• Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
• Hours 8:00AM to 5:00PM MF.

• 2Years minimum collection experience
• Previous experience in customer interaction.
• Strong attention to detail, goal oriented
• Experience with Excel a plus.
• Strong problem resolution and reasoning abilities.
• Excellent written and verbal communication abilities.
• Ability to prioritize and manage multiple responsibilities.
• Accounts Payable knowledge/experience a plus
• French bilingual an asset, but not mandatory.

Global Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.