Enterprise Director - Ambulatory, Specialty & Retail Pharmacy Services

AREAS OF EMPHASIS
* Cohesive leadership of all ambulatory pharmacy areas including retail, specialty, home delivery, central
fulfillment operations, medication access, clinical practice, value-based care and population health
pharmacy programs, etc.
* Strong understanding of programmatic, operational, regulatory, and financial principles of ambulatory
pharmacy practice.
* Expert knowledge of the field, committed to pursuit of ongoing knowledge and best practice.
* Aligns to organizational and department goals and delivers results to accomplish those goals.
* Leads national recognition and practice sharing.
* Evaluates and determines optimal operating model for ambulatory practice areas; ensures appropriate
resourcing, leadership, and support structures are in place.
* Promotes and leads advancement of all ambulatory practice areas, teams, and programs.
* Serves as senior leadership of the department, aligning with other enterprise directors on departmental
leadership and vision; able to make decisions that are best for the department as a whole.
* Add value to UVA Health through additional duties as assigned.
KEY RESPONSIBILITIES
* Provides effective leadership and oversight to the pharmacy enterprise.
* Responsibility for planning, coordinating, program evaluation, resource management, cost control, and
quality improvement, for all activities within area of oversight.
* Advances quality and safety of pharmacy care provided with the goal of improving patient health
outcomes.
* Models effective communication and collaboration skills / behaviors.
* Takes action to achieve measurable results. Anticipates needs and acts proactively.
* Supports innovation and organizational change to improve effectiveness by developing programs which
address continuous quality improvement, systems enhancement, and organizational stewardship.
* Develops talent and coaches peers and others to develop their capabilities.
* Develops and achieves budgetary goals. Manages within approved budget and maintains fiscal
accountability.
* Identifies growth opportunities within the pharmacy enterprise and implements plans efficiently.
* Holds staff accountable for meeting external and/or internal customer needs.
* Ensures compliance with federal, state and local regulatory and professional standards.
* Support UVA Health's mission and core values, inspiring others.
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* Establish and monitor departmental goals, performance standards, and policies.
* Develop and implement operating and capital budgets.
* Enhance customer service and achieve patient satisfaction targets.
* Identify opportunities for improvement, manage complexities, and ensure optimal outcomes.
* Lead quality improvement and track progresstoward goals.
* Explore and develop external and system partnershipsto meet business and strategic needs.
* Foster excellent internal and public relations, representing ambulatory pharmacy services.
* Collaborate with clinical and administrative leaders on strategic programs and growth.
* Develop plansto improve operational effectiveness and patient experience.
* Lead efforts to improve the ambulatory pharmacy services' competitive strength, cost-efficiency, and care
quality.
* Participate in the continuing development and execution of the pharmacy strategic plan that
spans UVA Health.
* Identifies strategic opportunities for pharmacy practice and efficiency/effectiveness in patient care
delivery in partnership with the Chief Pharmacy Officer and UVA leadership.

MINIMUM REQUIREMENTS

Education: Pharmacy degree (B.S. and/or Pharm.D.) from an ACPE accredited College of Pharmacy required. Master's degree required.
Experience: 3 years of General Practice experience required. 5 years Management experience required. Specialized residency training in pharmacy administration will be considered toward required experience.
Licensure: Commonwealth of Virginia State Board of Pharmacy License required.

PHYSICAL DEMANDS

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

Benefits

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance

• Paid Time Off, Long-term and Short-term Disability, Retirement Savings

• Health Saving Plans, and Flexible Spending Accounts

• Certification and education support

• Generous Paid Time Off

UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report "Best Hospitals" guide rates UVA Health University Medical Center as "High Performing" in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children's is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment.