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Methods - Mechanical Engineer III

Daimler Truck North America
paid time off, relocation assistance
United States, South Carolina, Gaffney
Mar 13, 2026

Inside the Role

The Methods Service Engineer is responsible for developing and validating service repair methods that ensure safe, efficient, and cost-effective maintenance of vehicle components for Daimler Truck Specialty Vehicle (DTSV). This role collaborates across global teams to create accurate technical documentation, optimize service processes, and support aftermarket readiness for new product launches. The position also includes defining and executing service checks, integrating Vehicle Maintenance Reporting Standards (VMRS) coding for standardized reporting, and leveraging Digital Mock-Up (DMU) technology to validate repair procedures before physical implementation.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Position offers a starting salary range of$104,000 - $133,000 USD

Pay offered dependent on knowledge, skills, andexperience.

Benefits include annual bonus program; 401kcompany contribution with company match up to6% as well as non-elective company contribution of3 - 7% depending on age;starting at 4 weeks paidvacation; 13+ calendar holidays; 8 weeks paidparental leave; employee assistance program;comprehensive healthcare plans and wellnessprograms; onsite fitness (at some locations); tuitionassistance and volunteer paid time off; short-termand long-term disability plans.

What You Drive at DTNA:

Repair Method Development:

  • Oversee the creation of repair methods and strategies that guide technicians to perform efficient, safe, and repeatable repairs, minimizing the likelihood of recurring failures.

Service Checks:

  • Define and implement service check procedures for critical systems and components to ensure ongoing reliability and compliance with safety standards.
  • Integrate service checks into troubleshooting guides and workshop manuals for consistent execution across the dealer network.

Vehicle Maintenance Reporting Standards (VMRS) Integration:

  • Apply VMRS coding to all service methods and documentation to ensure consistency in reporting, warranty claims, and data analytics.

Digital Mock-Up (DMU) Utilization:

  • Use DMU tools to simulate and validate repair methods, service checks, and tool accessibility prior to physical trials.
  • Identify potential design or serviceability issues early in the development process using DMU analysis.

Technical Documentation:

  • Collaborate with Daimler Truck Innovation Center India (DTICI) to develop workshop and troubleshooting manual content.
  • Establish realistic timelines for content delivery and ensure adherence to project schedules.
  • Review and validate manual content from DTICI for technical accuracy before submission to the Technical Communications team.

Standard Repair Time (SRT):

  • Coordinate with engineering and field service teams to schedule and execute SRT development activities.

Parts Analysis & Aftermarket Readiness:

  • Analyze parts associated with new projects to determine stocking requirements for the Parts Distribution Center (PDC).
  • Identify assemblies that should be broken down into individual serviceable components.
  • Ensure new parts and tools are available to support aftermarket needs at each product launch.

Cross-Functional Collaboration:

  • Work closely with Customer Experience (CX), Quality, Warranty, Parts, and Dealer Network teams to align service methods with customer expectations and operational goals.

Performance Improvement:

  • Drive initiatives to improve service throughput, warranty recovery, and technician efficiency.
  • Monitor service network performance and implement corrective actions as needed.

Knowledge You Should Bring

  • A Bachelors degree in mechanical engineering, business or related discipline required.
  • At least 5 years of commercial vehicles or automotive experience including technical documentation.
  • At least 3 years of experience in vehicle diagnostics and repairs, service engineering, or related technical roles.
  • Familiarity with engineering, manufacturing, and downstream processes
  • Project management experience (including Microsoft Office/Project)
  • Effective multitasking and prioritization
  • Excellent verbal and written communication
  • Teamwork and cross-functional collaboration skills
  • Proficient problem-solving abilities

Exceptional Candidates Might Have

  • Expertise in vehicle systems, repair, diagnostics, and service engineering
  • Technical documentation and service method development experience
  • Strong collaboration and communication with global teams
  • Skilled in data analysis and process improvement
  • Knowledge of Daimler Truck systems and aftermarket operations
  • CDL certified

#LI-TN1 LI-Hybrid

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Gaffney, SC US, High Point, NC US. Relocation assistance is not available for this position.

Schedule Type:

Onsite

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we're building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA's legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future - building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

  • This position is not open for Visa sponsorship or to existing Visa holders
  • Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
  • Final candidate must successfully complete a criminal background check
  • Final candidate may be required to successfully complete a pre-employment drug screen
  • Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
  • EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.

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