Data Entry Technician | Columbus, OH (DOT)

About The Team

Bermex offers expert utility consulting services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading and installation. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team.

Position Summary

The Data Entry Specialist reports to the Natural Gas Supervisor and plays a critical role in supporting utility metering and billing operations through the accurate entry, organization, and management of field data collected by technicians. This position ensures that meter and operational data collected in the field is digitized accurately and efficiently so billing processes can be completed in a timely manner. The Data Entry Specialist works closely with internal operations staff and field personnel to maintain accurate records, identify data discrepancies, and support operational efficiency while adhering to Bermex policies and data management standards.

***Salary Transparency: Pay for this role is at $20/hour.***

Essential Duties and Responsibilities

Data Entry and Billing Support

* Collect and digitize operational and leak survey-related data from internal paper forms and mapping, entering the data into client specific systems
* Maintain detailed and organized records to ensure all data entries are complete, accurate, and traceable.
* Track completed data entry tasks to ensure information is delivered in a timely manner.
* Support the preparation of survey data by ensuring information collected from field technicians is properly recorded and formatted.

Data Quality and Record Management

* Maintain organized digital filing systems and records to ensure accurate documentation and accessibility of billing data.
* Review data entries for completeness and accuracy prior to submission into customer databases.
* Identify and address data inconsistencies by coordinating with internal operations staff or appropriate personnel.
* Establish and maintain data entry standards and procedures to improve data quality and efficiency.
* Maintain a high standard of data accuracy, organization, and documentation practices.

Communication and Operational Support

* Collaborate with the internal operations team to resolve missing or inconsistent survey information.
* Respond to data inquiries and report significant data errors or discrepancies to management.
* Assist internal teams by ensuring field data is properly recorded and available for operational and billing purposes.
* Support coordination between field technicians and office staff to ensure accurate transfer of field-collected data.

Safety & Compliance Accountability

* Consistently comply with Bermex policies, procedures, and applicable company standards.
* Maintain confidentiality and integrity when handling billing data and internal company information.
* Follow established data management practices to ensure security, accuracy, and compliance with company expectations.
* Promote and support Bermex's culture of safety, professionalism, and operational integrity.

Required Qualifications

Must Haves

* Education: High School Diploma or GED; must be 18 years of age or older.
* Experience: Minimum six (6) months of work experience in an office or administrative environment.
* Technical Skills: Basic computer proficiency with experience using data entry systems, spreadsheets, or database platforms.
* Typing Requirement: Applicants will be required to complete a 10-key typing test as part of the application process; 8,000 KPH desired.
* Work Arrangement: Ability to report to the Columbus office daily.

Nice to Have

* Education: Associate's Degree or additional post-secondary education.
* Experience:
o Two (2) or more years of experience in data entry or administrative support.
o Experience working with billing systems or financial data.
o Experience working with large data sets or multiple database platforms.

Knowledge, Skills, and Abilities

* Strong attention to detail with the ability to maintain a high level of accuracy when entering data.
* Ability to manage multiple assignments while maintaining organization and meeting deadlines.
* Effective time management and prioritization skills.
* Strong problem-solving abilities to identify and address data discrepancies.
* Proficiency with Microsoft Excel and other Microsoft Office products.
* Ability to work independently while also collaborating with team members across departments.
* Strong communication and interpersonal skills with the ability to work with employees at different levels of the organization.
* Ability to handle confidential information with discretion and professionalism.

Working Conditions

* Work is primarily performed in an office environment with computer-based tasks.
* Position requires reporting to the Columbus office on a regular basis.
* While performing the duties of this job, the employee may be required to sit for extended periods of time.
* Laptop, cell phone, and office workspace will be provided to support job responsibilities.

Supervisor Responsibilities

* This position has no direct supervisory responsibilities.

Physical Requirements

* Frequent sitting and extended computer use, including keyboard and mouse operation.
* Frequent use of hands and fingers for typing and data entry.
* Occasional standing and walking.
* Ability to speak, hear, and communicate effectively in a professional office environment.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Company: ACRT, Inc.