New

Call Center Representative

TEKsystems
$16.25 / hr
life insurance, sick time, 401(k), retirement plan
United States, Illinois, Rockford
Mar 12, 2026
This position is with a well respected client of ours located in Rockford, IL. You will be able to work a hybrid work schedule. Job Description * Schedule examinations through the system database. * Schedule and confirm appointment dates and times with physicians' offices. * Communicate with clients regarding appointment scheduling, physician CV's, appointment changes, no shows, cancellations, and receipt of medical records and/or images. * Confirm receipt of records for record review referrals. * Prepare and send exam notification letters daily. * Communicate with physicians, clients and or examinees. * Submit client invoice and/or issues to accounting if charges are incurred. * Ensure prompt pre-payment for services issued when required. Skills Computer literacy, Microsoft Office, Excel, data entry Qualifications * High school diploma or equivalent required. * A minimum of one year related experience; or equivalent combination of training and experience (medical scheduling, healthcare call center, etc.) * Experience in a medical office preferred but not required Nice to have: Ability to consistently handle multiple phone lines with heavy call volume. Ability to operate computer, fax, copier, scanner, and telephone. Must be able to type a minimum of 35 W.P.M. Job Type & Location* This is a Contract to Hire position based out of Rockford, IL. Pay and BenefitsThe pay range for this position is $16.25 - $16.25/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a hybrid position in Rockford,IL. Application DeadlineThis position is anticipated to close on Mar 18, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.